Petco — Local services in Downey

8580 Firestone Blvd, Downey, CA 90241

Yesterday, Thursday,, while driving from my DTLA studio to see my mother in Bellflower, she asks me to pick out a couple cans of cat food.

I park in front and enter the store where a manager is posted up at the door. Having Ben to this store numerous times, I have a routine.

Veer left to say hello to the kitties, peruse the fish tanks looking for tiger Oscar's. Trip out on the four chameleons, then head to the cat food.

Half way down the isle I look up to see the "door employee" briefly check me out, then walk away. I move to the next aisle, and again watch the same petco associate walk past the aisle giving me a glance.

She then returns 30 seconds later walks towards me asking if I needed help. I tell her I'm buying catfish for my mom's cats, and am trying to channel them to narrow down the myriad options.

I've picked out three pouches, when I notice Police swarming the aisle, asking me to put the cat food down.

I'm asked if I have any weapons

I'm asked if I have any needles.

I'm asked if I'm on parole or probation.

I'm then searched. My computer bag is searched. And nothing is discovered.

The officer informs me they were called in by the manager who saw me stash store items on my person, and that I was with others who came with me, and that had run out the door with merchandise.

The manager of this store is a liar.  She saw me park and walk in alone. She lied about my putting merchandise in my pockets.

The police escorted me out of the store, as apparently petco has the right to refuse me service. I would understand if I had actually done something illegal, but I did not.

So why did the manager single me out? Because she is a miserable porcine, hater.

All in all, a pathetic lack of professionalism by the Petco manager. My mom shops there once a week. She has two cats and she also feeds dozens of cats abandoned by the 91 freeway and Clark Ave.

I'll never shop ar petco again, and after hearing how petco treated me, neither shall my...

Had to wait a super long time for vaccination boosters for my dog. There was only 1 other person ahead of me in line. It didn't appear that there was anyone working at the vetinerary hospital or the grooming salon desk, which is next to the hospital & had a longer line. Finally, after over half an hour wait, someone finally showed up, but the people ahead of me in line left without getting any kind of services. The employee disappeared again & I had to wait another 5 or 7 minutes before the employee returned. My dog & I were taken right back after filling out the required paperwork. She got her shots immediately. We picked up a couple things we needed & went up to check out, where we found all the employees that weren't at the vetinerary hospital or grooming salon...they were all standing up at the registers visiting with each other as there were no customers waiting to check out. Thankfully, we were checked out quickly & finally left. We spent about 45 minutes total in the store to accomplish something that should have taken no more than 15. Wouldn't have been an issue, but I am disabled (amputated left leg & extremely bad back) I'm not supposed to be on my feet for more than 10 -15 minutes at a time & was absolutely miserable when we left. Went home & spent the rest of the day & all of the next in bed unable to move. I went to Petco because there store is smaller than PetSmart, so I thought it would be easier on me physically. I was wrong. I'll go back to PetSmart next time. Their prices are much lower & they have a much better selection so I don't mind a bit of a walk & the resulting...

I went to this Petco for supplies for my bearded dragon, and I absolutely hate this store, only go there because it is the closest one to me. I am 9 months pregnant and needed assistance with a 40 gallon tank, so I called and had it on hold at the register. When I went in to get a new heat bulb, I asked the employee feeding the reptiles a question about the bulb and was rudely replied to with, "Yeah, what do you need?" I walked off and got what I needed, and a few other supplies, then went to check out at the register. I had to wait 15 minutes to pay for my items, the cashier was rude and had no customer service experience at all. I asked how her day was, she ignored me. My son tried to ask her a question and she ignored him and rolled her eyes. I mentioned I also had the 40 gallon tank on hold, and not only was it NOT at the register like I was told, but I had to wait an additional 10 minutes for the tank to be brought up just so she could ring it up. I asked if I could get some assistance getting it into the car, and it was just put onto a tiny shopping cart and left at the front door before the employee walked off. In addition the reptiles are kept in poor condition, one of the bearded dragons had MBD so bad it couldn't walk. If they hired people who cared for the pets and stopped hiring tweakers, maybe the store...