Gianni Vincent Jewellers — Local services in Dr. Phillips

Overpriced Battery Replacement

My Disappointing Experience at this Overpriced Jewelry Store...

I recently had an extremely disappointing experience at this store, and I feel compelled to share my dissatisfaction with others. I visited this store with the intention of getting a simple watch battery replacement, which should have been a quick and reasonably priced service. However, what I encountered was nothing short of a blatant attempt to overcharge customers.

To my surprise, the jewelry store quoted an exorbitant price of $45 for a mere watch battery replacement. Considering that I was able to purchas a pack of 20 batteries from Amazon for just $6, and it took me 10 seconds to replace the battery myself, this price seemed completely unjustified and unreasonable. It's hard to comprehend how a simple task like changing a watch battery could warrant such a hefty price tag.

In this day and age, where information is easily accessible, it's disheartening to see this business try to exploit their customers in such a blatant manner. It's evident that the store was attempting to capitalize on customers' ignorance, hoping they would pay whatever price was quoted without questioning it.

Needless to say, I declined the battery replacement at the store. Instead, I opted to replace the batteries myself using the ones I had purchased at a fraction of the price. The whole experience left me with a sour taste in my mouth and a deep sense of disappointment. I had expected better from a jewelry store that prides itself on providing quality service.

I strongly urge potential customers to exercise caution and consider alternative options before resorting to this particular jewelry store for any battery replacement or other services. With online retailers offering affordable solutions and more transparent pricing, there's simply no reason to subject yourself to such unreasonable charges.

Overall, my experience at this jewelry store was frustrating and disheartening. The excessively high price for a basic watch battery replacement and the lack of justification for the cost was truly disappointing. I would advise others to steer clear of this establishment and explore more affordable alternatives to fulfill their watch battery...

Back in 2022, I commissioned Gianna Vincent to create a custom necklace using my gold chain and a marquise diamond pendant I received from my husband on our 1st wedding Anniversary. Unfortunately, when I received the necklace (picked up by my husband), I found the chain had been soldered directly to the pendant—no jump rings, as I had originally requested. I didn’t wear it because it didn’t sit right and wasn't what I had envisioned. Recently, I found an old voicemail from their receptionist confirming my original request for jump rings and brought it to the attention of the owners. Despite their usual 90-day policy, they kindly made an exception after hearing the voicemail and learning that I had initially voiced concerns back in 2022. They listened, understood the situation, and made it right—perfectly adding the jump rings just as I wanted. I'm now a very happy and grateful...

Exceptional people! My fiancé and I went to Gianni Vincent Jewellers to have my engagement ring reset. We aren't originally from Florida, so we were nervous about finding people we could trust with my diamond. The owners, Virginia and Jim, were so wonderful and kind throughout the entire process. Jesse, who worked on resetting my diamond, was so nice and helpful and assured me he wouldn't stop editing the setting until I was completely satisfied. Virginia and I communicated on a daily basis during the entire process. I never felt pressured or worried that the ring would not come out right.

My ring is truly stunning! You can tell that this isn't "work" for any of these people, it is a passion, and they exude that to their customers. Such a wonderful and relieving experience. Thank...