I dare not say buying a new mattress is the same as buying a new car. I've had good and bad experiences buying cars, and I bought my last couple of mattresses based on Amazon reviews. Enough said. I went to Mattress Warehouse today, looking for what I knew would be an expensive upgrade. I was not disappointed. Not only because I got the expensive upgrade (my lower back is already thanking me for it), but also because Ed, the store manager, made the buying experience truly enjoyable. He took the time to patiently explain the virtues and inappropriateness of the mattresses we were considering while making reasonable suggestions along the way. Ed did not push us to buy unnecessary add-ons. He offered options, explained the pros and cons of each, and let us make our own decisions. Yes, we bought a couple of add-ons. It is money well-spent, so I'm not sorry. Our mattress has a 10-year warranty. For my next purchase, I hope I run into Ed (or another equally personable...
Read moreAfter initially buying online through Mattress Warehouse’s website, I was not pleased with the purchase after delivery. I visited this store and was pleased with the variety of mattresses available to test at various price points. They also had discount models/pillows in special. I found the store to be very clean. Ed was very helpful to guide me to various mattresses based on feedback and he was sure to suggest only mattresses in my budget. I appreciated that while testing he offered a disposable cover that I could put down prior to laying down. Overall, the shopping experience was the easiest I’ve ever had buying a mattress. Save yourself the stress and time and go to this store if you are in Orlando. Even if it’s a drive for you- worth it. To complete my purchase, I used the Mattress Warehouse “comfort guarantee” (which is as easy as they claim it to be on the website). I knew exactly how much the upgrade was going to cost and that’s exactly what I paid....
Read moreMy fiance and I were in the market for a new mattress because our memory foam caused me too much pain. We walked into Mattress Warehouse last week and was greeted by a gentleman named "Dean" I believe. He approached us and told us about the mattress tester that collaborates to our bodies, such as height, weight & sleeping positions. I was reluctant at first because I knew exactly what I needed, which is a plush mattress lol! He said that it would narrow down my choices to 6 options instead of 40 so I gave in. It only took 3 minutes to analyze me and recommended my 6. The 1st mattress on the list was a queen Kingsdown Plush. I tried it out and that was the one! I didn't even want to try the 5 others. We purchased it and 3 days later it was delivered. That 1st night I had the best sleep I've had in years!!!! I absolutely love...
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