Alterations by Silvia — Local services in Dundee Township

SYLVIA is the BEST! I drove 45 min to use her! Not only is her work perfect but her flexibility and patience goes above anyone else in the service industry. I loved her so much I had my daughter (the bride) change to her. My daughter had a beautiful ball grown dress with many layers (huge) spent a LOT on it and trusted Sylvia 100% she did amazing work! She change the straps for us, made all the Alterations and the BUSTLE was insane!! We were nervous it would look huge on her butt (as it was a LOT of material but Sylvia made the bustle so perfect it looked like a dress!! You couldn’t even tell it was bustled… For MY nightmare, I ordered a dress next door in June and it didn’t arrive by October, I was left with NO DRESS Sylvia was so kind so hold appointment slots for me and flexible to stay late and work endless hours getting my dress altered in such a short time. I literally brought her a dress and needed a WEEK turn around and she did IT!! Then the zipper broke when I went to pick it up (cheap Amazon dress cuz my designer dress never arrived) she didn’t panic, as we were leaving in 2 days for the wedding… she said I will put new zipper in and come back tomorrow. OH she also added sleeves to the dress for me and put in cups, etc. there was truly a LOT of work that needed to be done in one week and Sylvia was amazing, so kind, understanding and flexible when it wasn’t her fault this happened. My other daughter (a bridesmaid) decided she wanted her dress to be “strapless” and again Sylvia happily turned that dress from straps to strapless and added the support to hold it up and ALL our dresses were amazing and we all had ZERO PROBLEMS with all the alterations we had done. HONESTLY Sylvia got us dressed and married!! I will never use anyone else and I highly suggest her for your littlest need to your most expensive important need. She can be TRUSTED! She is one of a kind and worth the drive. If you read this...

I got married on June 9th, 2023 in Chicago. I purchased my dress from a bridal shop in Oakbrook, and was originally set on completing alterations there, until I saw the beautiful work Sylvia was completing on my mother's mother of the bride gown! Sylvia created a custom neckline on my mother's gown, and you would never know as her work is so flawless it looks as if the dress was created that way! Sylvia's alterations on my bridal gown were unmatched. She put in two sets of cups, hemmed, created a beautiful and intricate bustle, and also let out a few seams. She went above and beyond and reinforced the straps, as they were delicate, and even made a slight modification that helped to hide one of my insecurities. This was a game changer for me!

Not only is Sylvia's work absolutely STUNNING, but her pricing is fair, her attitude is positive and fun, and she always has the answers! She offers many solutions, and you can tell she has MANY years of experience in bridal alterations. No challenge is too big for Sylvia! She even reconstructed a cocktail dress for my mother's rehearsal dinner outfit the week before the wedding!!

I would trust Sylvia with my bridal gown 100 times over. My mother and I drove over an hour to Sylvia's shop numerous times to work with her, and it was worth it!!! Sylvia takes her time with every appointment and every client, and is extremely accommodating when client's want to try on shoes and other accessories.

I highly recommend Sylvia and her services. If I were to do my wedding again, I would plan to work with Sylvia from the start. Thank you Sylvia!!!

Amber &...

ABSOLUTLEY HORRIBLE EXPERIENCE – Ruined My Daughter’s Wedding Dress! I would not recommend Silvia to anyone. Silvia completely ruined my daughter’s wedding dress after deciding to steam it on her own – Something Silvia was not hired to do. Who does that! She acknowledged that she ruined the dress and even offered to refund us for the full cost of the dress – only to change her mind the next day, which just shows how unprofessional and incompetent she is. Silvia looked at us right to our face and admitted that she saw the damage happening and kept steaming the dress, making it worse, and worse. Then, instead of standing by her work, she chose to blame the customer, refusing to take any responsibility for her actions. She claims to “take pride in her work, have integrity, and be an expert,” but the damage she caused shows the complete opposite. There is nothing about this situation that reflects pride, quality, or expertise – only carelessness and a lack of accountability. Anyone who blames the client for their own mistakes clearly isn’t good at their job. She does not stand by her work, and lack of integrity is appalling. If you value your wedding dress and your peace of mind, stay...