I recently had the pleasure of working with Allied Gallery Durant for the installation of granite countertops in my home, and I cannot express enough how impressed I am with their exceptional service and the stunning end result. From start to finish, the entire experience was seamless and exceeded my expectations.
First and foremost, the staff at Allied Gallery Durant were incredibly knowledgeable and professional. They patiently guided me through the selection process, providing valuable insights and recommendations based on my preferences and budget. Their expertise and attention to detail gave me confidence that I was making the right choices for my countertops.
The installation process itself was a testament to their expertise and commitment to excellence. The team arrived punctually, well-prepared, and conducted themselves with utmost professionalism. They meticulously measured and ensured a precise fit for each individual piece, resulting in a flawless and seamless installation. The attention to detail was truly remarkable, and it was evident that they take great pride in their work.
The quality of the granite countertops is simply outstanding. The craftsmanship and the natural beauty of the stone exceeded my expectations. The countertops have become the centerpiece of my kitchen, adding elegance and sophistication to the overall design. I have received numerous compliments from friends and family, all of whom have been equally impressed by the superior quality and craftsmanship.
Furthermore, I must commend Allied Gallery Durant for their exceptional customer service. They were responsive, friendly, and accommodating throughout the entire process. They promptly addressed any concerns or questions I had, ensuring that I felt valued as a customer. Their commitment to customer satisfaction is truly commendable.
In conclusion, I wholeheartedly recommend Allied Gallery Durant for anyone seeking professional and exceptional granite countertop installation. Their knowledgeable staff, impeccable craftsmanship, and outstanding customer service make them a standout choice in the industry. My heartfelt thanks to the entire team for transforming my kitchen into a space of...
Read moreRUDE. The first time we visited the sales person was knowledgeable about their granite availability, (they have lots to choose from) but was a pushy seller. She had No fashion or design sense. Wanted to upsell instead of help us find what we were really looking for. She also only gave us a rough estimate of cost, then took like a week to email us a final estimate which blew us out of the water. Cost was ridiculous and timeline for fab and install was unrealistically long. Plus you can't look around on your own, they're over your shoulder all the time. Just now we stopped in to ask if they had a "boneyard" because our tile installer requested such a small amount that we only needed about 4sqft. She said they could cut and fabricate such a small piece but they don't keep small pieces like that. We explained how we were using it. She rudely said no, and questioned how he was going to cut 3cm granite. She rudely said they don't keep small pieces. On our way driving out we stopped at the edge of the yard. There was a stack of "scrap" countertops and broke tops that were just what we wanted. At that point I wasn't giving them my money. I'd drive to Dallas before giving them...
Read moreMy recent experience indicates that they don't really try or even want to cater to individuals that walk in off the street with smaller jobs. They are reluctant to walk around the stone yard while you look and they certainly won't move any slabs around. IF you find something that you like, they will tell you that you cannot pick out the specific slab that you want and must take what they select. I suspect that they cater more to builders, designers, and big commercial jobs where the decision of what stone to use is"cut and dried." This did not match my experience in Oklahoma City where I was able to select the exact slab I wanted and even the cutting layout. I would recommend that you look around.
After a little research, I found a smaller company in the general area that caters to homeowners and smaller jobs. I am very...
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