I stopped in after work in my work clothes and knew I didn't look like the cleanest person to walk in there. I knew what I wanted and couldn't find it. I was welcomed with a warm good afternoon and I was helped right away. Being a guy going into a designer bag store isn't the most comfortable but the ladies that worked here made my visit great. I have shopped here for my wife multiple times and it's not only because prices are great but customer service is on point. I will continue to shop here as long as the store exists because my wife loves Kate...
Read moreI worked with the associate Corah today over the phone and I if I could leave 1 million stars I would! I reached out to 4 stores for an item and she was one that had it! She offered to ship them to me which is incredible considering I live 2 hours away. The kindness she used over the phone is so hard to find from phone customer service now a days. She genuinely was equally as excited as I was about these items! Corah you rock and my daughter thanks you a...
Read moreThe store is set up beautifully. So manu options. The two ladies working were so helpful. I found the bag I wanted and also a wallet. I took the bag off the shelf and went to pay, and one of the girls went to the back and got a brand new bag wrapped up in its original packaging for me. I'm not sure if they do that for all the bags but I loved that I got an untouched bag! I will be going back soon to buy another...
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