I’ve been a long term customer of planet fitness however I will be cancelling my membership. The staff at the desk are nothing but rude. Tonight I went to tan, waiting for 25 minutes plus and I asked if the bulbs were fixed in room 5 because I reported there was bulbs out Sunday. I was informed they were fixed. Lies! Tonight, I start the bed and now there was 5 bulbs out. I got out and was told the staff, because I am not tanning when there is bulbs out and I asked If they could put me in another bed and I was given attitude and a statement was made along the sides of “well we are running on a tight schedule here.” I completely understand the schedule, but if a bed is not working properly then it should not be used. I should not be made to feel as if it’s a huge inconvenience when it is not your tanning beds aren’t working properly! I used to work in the tanning industry, I’m aware of what happens when you lay on the acrylic and the bulbs are out, you’ll end up...
Read moreI’ve been coming to Calcutta planet fitness since opening day. I love it here. It is by far my favorite one out of several I have been to. It has the best updated equipment, I love that I can sync up my Apple Watch, the mornings ain’t crazy busy, the tanning beds sometimes get a bit packed but for the most part you don’t really ever have to wait (mornings) and it’s always super clean. I wanted to shout out to HOLLY for doing an amazing job keeping up with the place. Since she has started and I started coming I have yet to just see her standing around. That woman is always doing something to keep busy and help customers or clean. She is very polite as well. Keep up the good work Holly. Just know I...
Read moreI have been a plant fitness member for a while now. Had to cancel my membership a few years ago due to financial reasons. It was super easy to cancel. But now I am back. It was my first time in the gym down here, I am originally from Cleveland. I must say the gym was great. Smelled clean, and like I remembered. The men locker room was immaculate. The equipment was in great working order and the staff was top notch. Super helpful, respectful, and genuinely seemed happy to be there. I unfortunately did not get the woman's name who helped me, but I was in the gym at 2pm. She was great. Steller job! Glad to be back in the gym!!!
Update 5/09/25: still an...
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