Subway — Restaurant in Ohio

Horrible Horrible person waited on us. 6/1/24 Calcutta 170 Giant Eagle Plaza location.. There with my 80 yr old mother and this short creepy blonde haired girl with bad tattoos all over started immediate yelling at us about not stacking coupons soon as we walked up to the counter. We had no idea at first because she said it so fast in order to confuse my mother. Every command and question about what we wanted was screamed at my mother with this over the top attitude which was totally DISGUSTING. I wanted to go off on her but kept my composure because that won't resolve anything. Horrible human being. NEVER GOING BACK to that location and suggest everyone to NOT GO THERE unless you LIKE being treated like GARBAGE for average typical overpriced sub sandwich. I am sure that no one would like their mother and themselves to be treated like CRAP anywhere you...

This place is garbage. And unfortunately it’s not because of the food it’s because of the employees. Come in for lunch to get 2 subs. We ignorantly told I had to wait for 30 online orders to be done and they had no white bread because it was all “spoken” for… I’ve been a general manager for restaurants and I would never ever be okay with a employee telling people who actually come in to our location to wait for an online order to be filled. That’s just crazy to me. You wanted us to wait for 30 subs to be made before you could fix our 2?! Just lock your doors since you don’t care to have anyone actually come in to your establishment. Your GMs and DMs should be embarrassed and ashamed. This is the second time this has...

I was overcharged by more than $4 on two meals. Employees were dismissive and argumentative, claiming that they were not allowed to give refunds and were saving me money by ringing up my order incorrectly. I had to stand at the register and repeat myself to no less than three employees and wait for them to call their manager to get the issue sorted out. Meanwhile the line behind me got angry I did not want to simply donate the extra money to the store. I don't know how many customers they have overcharged like this, but if this is the way that team members are being trained by their manager who knows how many thousands of customers have been overcharged at this location in...