Today is Tuesday 01/07/2025 the time is 10:11am and I’m here at East Peoria UScellular!
The sign on the door says limited hours Monday - Friday 10am is open!! And it’s 10:14am and no one is there to even open the store!! With 3 customers waiting to get in!!! Nice way to start 2025 off!!! Now I see why this location has a lot of bad reviews!!! For anyone reading this!!! You will get great service from University St., Peoria IL USCellular!!! That’s my normal go to!!! And now it shows why!!! $20 says this location will close soon!!! (Edit) - they got here and they Re locked the door as I approached the door and then the young teenage worker opens the door and says sorry we won’t be open for another 15 to 20 minutes. That means they’re gonna be 40 minutes late opening this building. Wow that’s not good for business!!! I think they need to fix their sign on their door. They print it out and say that they will be open when they’re 16-year-old workers get out of bed!!! Congratulations, save money by hiring and...
Read moreJon greeted me the moment I walked in. He was able to assist me, answer my questions on plans and phones, answer the phone and assist others during my visit without making me feel neglected. Jon's skills are impressive and as a retired sales person with 37 years of experience I'm not easily impressed! The reason I originally came to this person still is true several phones later. Jon is educated in his products, understands the customer value of up-selling and explaining the reason it will benefit them. Feature, benefit, advantage, to me is a great way to sell honestly and Jon exemplifies this technique to create a situation where I'm very comfortable purchasing! As always thank you for your time and giving more than your...
Read moreI have been with T-Mobile a couple of years now. I have stopped in the East Peoria store with a problem maybe 3 times. Each time I have been treated awesome. Today I stopped because I had a problem with my phone that I couldn’t figure out. Jordan greeted me instantly. He fixed my phone problem. But I was so impressed by the way all of the employees treated the customers. The way I have been treated by T-Mobile the last 2 years I wouldn’t even consider going anywhere else....
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