I woke up early to drive to the East Peoria, Illinois Target location to purchase the brand new Ghostbusters Afterlife Plasma Series Target Exclusive 2-pack which was street dated for today. I asked the person in the toy section about them, who said they had them but could not sell them since they were not on the floor. I know this is not true, since I've had people get stuff from the back for me before. So I walked up to customer service and asked them about this, and they agreed that this was a bit ridiculous. They called the toy guy again and they said the same thing. The customer service lady called the manager up, who I believe was named Travis, who said they could not sell something that is not on the floor, which again, I know is untrue. He told me that an item does not have to be sold on its street date, and is just when the manufacturer allows the sale, which does not sound accurate to me. He also said that they may be on the floor tomorrow morning when the store opens, which I would be unable to be there at that time. This manager guy was also incredibly rude to me. He acted like he was completely inconvenienced by me asking him to do his job. He then asked in a snarky tone if he could do anything else for me although he did nothing in the first place. He did not offer to call another store in the area or anything. I had to purchase a few other items, so at the checkout the one lady in the vest who was incredibly kind asked if I was able to get the item. We told her no, and she was shocked. She said that at her other store they would have went back and gotten the item. I left and went to another store in my area to see if they had the item. They said that they had already sold out of the item this morning. I thanked this person and left the second location. This experience left a very poor taste in my mouth, and I would hate for this to be my last experience at a Target store. I believe the manager at East Peoria was likely lying to my face and was actually holding the item for himself or...
Read moreFrequent shopper, I visit a few times a week and have ever since the store opened. A few visits ago I noticed I was being followed through the store and having prior experience as a loss prevention assistant in a retail store I knew immediately that I was being followed by LP. I ignored it at first because I know she's just doing her job. But I have been followed by her every visit since. She has followed me through the store on about 8 seperate occasions now. I have never stolen in my life, and hold a credit card with the store. I find it offensive that I am being so blatantly followed when I have never done anything to deserve it. So I will be taking my business elsewhere, where the LP at least has the common sense to watch from the cameras in their office if they are so suspicious. Oh and you might want to let her know she might want to change up her outfit from time to time, it's a dead give away she's LP when she wears the same thing every single day,...
Read moreIf I could have gave 0 stars I would have I am currently on hold with corporate because the slow incompetent cashier Lori was unable to understand what I was telling her while processing a return…. They should really train people on virtual payments so that they can understand that not all the cards are accessible when using virtual automated cards through apps…. It would not have been a problem if I still had the app I paid off all items and closed the account. I am so pissed had she listen to the customer she would have known that a in store credit would have worked just fine for me now I’m out of 50 dollars and don’t have my merchandise….. this is really sad and irritating that they allow their cashiers to be so careless…. Also the little boy Gavin was trying to help but it was clear to me he didn’t...
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