I worked with Mike at the Malvern showroom to plan out replacing an existing deck railing with a Trex Transcend "cocktail" railing. Tague has an extensive display of installed decking products on the side of their show room, which was helpful both for aesthetics and seeing the construction techniques first-hand.
My "legacy" deck didn't conform to the latest code for deck construction and also has a number of 45-degree railing connections. Mike reviewed the measurement and photos of existing installation and coordinated with the manufacturer to resolve some issues that were unclear in the literature as well as coming up with some great ideas on his own.
Delivery was prompt and courteous and the quality of some pressure treated lumber I also ordered for other deck repairs was far beyond anything I had been able to obtain at big box home improvement stores.
I'll be heading back to Tague for any...
Read morePosted my review awhile ago, but to the Philadelphia store, we worked with Kitchen showroom in Malvern so i wanted to correct. We ordered kitchen cabinet 8 months ago and it has been a nightmare. Small kitchen but the order process took forever. Designer was terrible, really struggled to design something that would work. Cabinets arrived on time but with extensive cosmetic issues. Our contractor repeatedly tried to get information on corrections and got nothing but run around. Contractor told me they had never had such an issue with any other company. Finally got rep out to see issues 7 weeks (months after initial order) ago - still waiting for replacements. Worse yet they make no effort to keep us informed. I and my contractor will not work...
Read moreAt first sight this is an appealing showroom, aerated with plenty of space to browse. The problems arose when we wanted more detail, like samples of finishes, handles, glass etc. The biggest disappointment was that we were not able to get an accurate quote for weeks. The salesperson did not know how to use the Marvin software so we kept receiving quotes with custom sizes that brought the price up for no reason. All we wanted was a standard configuration. Other firms proved to be more knowledgeable, prompt, and...
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