Ace Hardware saved my vacation. I am truly amazed at the service I received by the staff. On the surface I have a very insignificant problem in that my beach umbrella was broken. It is a very sturdy beach umbrella and I didn’t want to throw it away. So I went to Ace Hardware to look for a few parts. .....fast forward, the staff not only provided me the parts but also engineered a solution! They actually repaired my beach umbrella and I walked out of the store with a sun umbrella that is as good as new. I can attest that service at this level is unheard of! In addition, they only charged me for the parts $2.79, but stayed with me for over 40 minutes to make the repair. I attempted to pay for their time and they would only accept the cost of the parts. Who does this anymore? They are a great staff, knowledgeable, and treat you like a neighbor who you’ve known over time. Again, I cannot believe how helpful they were, truly went beyond the expected level of service anyone could expect. THANKS FOR ALL THAT YOU DO!!! We’ll enjoy our beach time for the remainder...
Read moreI called ahead in advance of driving 30 minutes to get there, to rent a floor sander and inquired that it was there and able to be rented which was confirmed by phone. When I arrived I was told that they would not rent one to me if I planned to use it on an exterior surface. I was told that I should have said what it was to be used for when I called, but it seems to me that's something they should be ASKING right off the bat if it's something that matters. When I asked for their recommendation on a piece of equipment, they said "maybe pressure wash".... .... pressure washing and sanding are not the same, nor do they serve the same purpose. Ultimately it cost me an hour I couldn't afford to lose this week to find out this"policy" . I hope for customers sake they aren't really telling People to use pressure washers for...
Read moreUpdated 5/17/25 - they have some remodeled and everything is much more organized & easy to find. Still the best local hardware store out here. Recommend 100%.
Shop local, buy local! The family-owned and family-run Eastham Ace is the place for just about anything you need for those annoying pop-up repairs or projects that come up when you're a homeowner. The staff is friendly, knowledgeable, and really goes out of their way to make sure you leave with everything you need to get the job done.
Leave the big box stores behind, and shop here. If they don't have it in stock, they can get it to you in a few days. Support our...
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