Play It Again Sports — Local services in Easttown Township

This place in Berwyn rips you off. Low balled our hockey items. I took the deal (stupid I know) because I came all that way. Before the transaction was even agreed upon, our skates were behind the counter already being processed. I initially said yes, given $20 then said no with in two minutes (literally). Was told it was too late, that they would have to sell it back to me at the new price. Shame on me. Don't make the same mistake....seller be aware.

Thank you for reaching out Nate. But I have no desire to contact your store again. It was in poor form that the workers behind the counter conveniently couldn't find the skates that were in view of where I was standing. I was told it wasn't those when I pulled out pictures and those were the only skates not in my bin when I left.

Thankfully I came to my senses when I was offered $20 for a full set of golf clubs in a golf bag. That's insulting!

$20 for the skates doesn't have me upset, it is the poor business practice. I had them on marketplace for $40. I was screamed at by a female behind the counter "ALL SALES ARE FINAL!"

So, we left. Angry. And vowed to never visit your...

I was in the Berwyn location Sunday afternoon. I was looking for a metal slow pitch softball bat for my adult league. I found a bat on Amazon for $40 bucks and wanted to see if I can pick it up at a local store instead of through another mega-corporation. Play It Again had the same bat retailed for $54. I asked a young sales associated if they would match. He said he can't match amazon but would give me a modest 10% discount. I accepted due to wanting to support a local business. I took the bat to the register when another associate said that due to Amazon eating the shipping fees they not only cannot match Amazon but would not honor a 10% discount. This was after saying they bought the bat for $31 and that if I bought it from Easton directly I would pay the something closer to their retail price with shipping. I put the bat back then bought the bat directly from Easton's Amazon store. If that was my franchise, knowing what it takes to compete with online retailers, I would have wanted to move the inventory. I...

The immediate impression upon entering was disorganization as evident by the cluttered store. My immediate feeling was perpetuated by the scatter-brained employees, their slow service, and inattentiveness to customers in need of help. They are also low-ballers on used equipment. It was extremely clear that there is a lack of knowledge on sports equipment at this particular P-I-A. I have sold back far less quality gear at other P-I-A, and given higher/fairer offers.

Overall, this particular P-I-A is not the place to go to sell back equipment. I did not wander around the store, so I cannot speak to their selection of gear, and prices. But at the same time, the unkempt presentation would have discouraged me from looking around if I was there to shop. I have had great experiences with other P-I-A (eg. Mt. Laurel), but this particular franchise did not live up to my...