Exceptional Service and Unmatched Quality
I cannot say enough about the outstanding experience I had at Jared in Eatontown! From the moment I walked in, I was welcomed with warmth and professionalism by the staff. Each person, from the sales team to the manager, went above and beyond to make me feel comfortable and valued. The store itself is impeccably clean and beautifully arranged, creating an inviting and luxurious atmosphere.
A special shout-out to the GM Alexander, and Lori for assisting my now fiancée in curating the perfect engagement ring. The attention to detail and personal care they provided were unparalleled. I truly felt like they took the time to understand exactly what he was looking for.
Now, I have the perfect engagement ring—absolutely stunning and beyond my expectations. The craftsmanship is flawless, and I couldn't be more thrilled with how it turned out. I’m so grateful for their expertise and dedication in helping him choose something that is not only beautiful but truly unique.
I wanted to meet them both and personally thank them and I felt like I could have known them for years. Alexander congratulated me and shared some nice words that warmed my heart.
I’m beyond excited to know I now have a personal jeweler to trust for any future jewelry needs. Thank you so much for making this experience unforgettable!
Respectfully, A very...
Read moreAsked about having a piece made through LeVian in January and was advised the by the associate, Marie Elaine, that there was a process with her reaching out to LeVian to have that done. This was on January 26th. I followed up with her for weeks and finally emailed LeVian customer service as Marie kept insisting I come to the store for the LeVian event to find something "similar" and never provided any updates on the specific request I asked for. When I spoke to LeVian customer service on the phone today, they advised there wasn't anything on their end from the Monmouth Jared store, or for the specific piece I was inquiring about - meaning that for WEEKS this sales associate strung me along and her only concern was getting me to come in for an "event". Our last conversation on Monday 2/18 she went so far as to say that LeVian told her they couldn't do what I wanted, so I should just come to the event and find something else. POOR CUSTOMER SERVICE doesn't even accurately sum this up. Further, the LeVian rep that I talked to said that what I was requesting was very easy to do, she just needs the form from a store! Will NEVER shop at this Jared again. Lying manipulative sales associates just looking to make sales commission from higher priced events instead of looking out for the customer's interests....
Read moreNot all Jared's are the same; it's really the staff that matter.
I got my wife's engagement ring, wedding ring, and wedding jewelry at this particular location.
Their jewelry costs a bit more, but the quality is outstanding and the lifetime warranties/redipping/polishing/resizing work is all included as long as you get your jewelry inspected every 6 months. If you lose/damage your gemstones, they'll replace them as long as you got them there with the warranty!
About a year into our engagement, during an inspection, the consultant found a hairline fracture down the side of a smaller diamond on the ring and replaced it on the spot.
They redipped the ring after our engagement for free, and did incredible restorative work on a family heirloom of mine; my grandfather's ring. The ring wasn't anything crazy, but it meant a lot to me, so they polished it, resized it (it had been cut off of his finger after a car accident and was not repolished/rejoined.
They even redipped it in rhodium so it'd have its old color.
Thanks to Jared's, our wedding was a success for us, and we love our jewelry.
They will absolutely have my business for years to come. I'm actually having my wife keep all of her Jared's-purchased jewelry together so it can all be...
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