Micon Downtown Cinema — Local services in Eau Claire

We went today for a matinee here because it's the only place it was showing what I wanted to see. The two men working were carrying on a conversation. I waited for them to finish. I ordered my tickets (he gave me no tickets - forshadowing), I ordered my popcorn. I had enough points to get a free popcorn and soda. He didn't offer and acted like it was a nuisance so I just paid for it. I requested to butter and salt half way through. He did not listen. I was irritated so I requested he please do as I asked. He was irritated and walked over to the garbage and dumped it all out and started over....while he helped other ppl and I had to wait each time on the side. We ended up going to our seats...then I realized I had the wrong seats! I sent my kids down for the food order and soda. The young man w dark hair helped my kids & was very nice and accommodating. He needed our tickets to change our seats. Poor kid. I left him a tip I felt so bad. I didn't think I was asking too much of the original service provider. He simply was not listening - at all. I was there wrecking his day. Lol. I'll gladly pay extra for being able to butter and salt my popcorn halfway through. I'll go to Micon by Festival from now on if you'd prefer too. The service is far better. I pay more and I'm ok w that. Idk what was up they kids...

This is first time I have been to this theater since Micon purchased it. I was here a few times when it was cameo budget. Price have always been good at this location.

I absolutely love the tables in front of the seats. Envision any theater you been to with stadium style seating. Now take the seats out of the odd numbered rows and add tables. They offer a dinner theater experience as well as some adult beverage choice.

Cant beat the flat $4 rate, states $3 for kid but was advised flat rate of $4/seat. One couple was there with two kids but only paid for 3 seats, other kid sat between parent laps.

15 for king size snack (large bucket popcorn, two large drinks and 1 candy item). Free refills on the large popcorn and drink.

For a budget theater, out-weighed my expectations. Micon did amazing things for the downtown theater. I felt the experience had trumped some I have had at some of the non-budget theaters, including some of their own locations. Great value, will come again. Next time we are definitely going to go for the dinner...

So extremely disappointed, took my little sister to see her fav movie ever (Howls Moving Castle) we got there at 6:15 (movie time was 6:30) we got our snacks and sat down until 6:45 just watching adds finally the movie started and it was in dub (english) which we were actually happy about even tho is said sub (japanese) anyways, we were about 5 minutes into the movie not even and they shut it off, come in and say oh sorry we meant to play it in sub, then they start ALL THE ADS OVER AGAIN, then they tinker with the movie for soooo long that us and multiple other people walked out… pretty sure someone that left right before us asked if they could have a refund and they said no so we didn’t even ask we just left (at 7:30) an HOUR after the movie start time. first and last time going there honestly such a...