Happy Nails & Spa — Local services in Eden Prairie

Terrible place. It's cheap and you get what you pay for. I'll never return. 1st: the place is dirty and cluttered. 2nd: my nails look awful. People don't understand English. I said many times no to cutting my nails and no to filing them, yet they still cut them. They are so short now. Numerous fingers are bleeding. I had fuzzies in the nail polish that they just tried to cover up. I kept telling the guy to get it out, but he doesn't understand English. I finally took a napkin and took nail polish off forcing him to start that nail over again. All he kept saying was: "go dry. " I didn't even have a second coat on or the top coat. I kept responding: "no, another coat." I literally argued to get the bad nail redone and to get a 2nd coat of nail polish. Are you kidding me? This should never happen. I got 5 minutes under the dryer, the guy came over, looked at them, said they were dry. We all know that 5 minutes for regular nail polish isn't long enough. I did not have patience left nor interest in another argument, so I just left. The moment I got into my car most nails smeared. Not only I wasted money, but am entire hour there for such terrible outcome. Please don't make the mistake of...

I have been looking for a new spot to go to in Eden Prairie. I saw mixed reviews on google for Happy Nails but wanted to give the store the benefit Of the doubt. Upon arriving, the lady who did my nails was extremely rude and short and when I tried to make conversation she completely ignored me. Unlike most nail salons where all the nail utensils are soaking in solution, she had hers in a cup on her desk. The brushes were dirty and completely covered in nail dust from a previous client. After my nails dried I noticed four of my fingernails were messy and the nail polish had been applied wrong. I mentioned it to her where she rudely said it was my fault and that I must have smashed my nails against something. Instead of re doing my nails she painted over the marks so it was very bumpy. She told me to put them under the nail driers and than she disappeared in the back room. Once my nails were done drying, I could not find her in the store to show her my nails were still ruined. Will NEVER return, Rude, unclean, and the worst nail service I have...

This is a very unprofessional place. They have 9am listed on the door as open time, I got there 9:45 & waited 25 mins before holly finally showed up. I was a long time customer ten years even though she & her staff rarely smile or make you feel welcome accept for one male, mainly because of the convenient location. I was getting a fill and pedicure today. I asked her to paint my 4 yr olds nails for free for the inconvenience today, and she said no. I said you would rather lose a ten year customer over $6 child nail fee? She still said no. I was shocked!!! The owner next door at the embroidery place says she opens late all the time & that was confirmed again by the employee who was waiting with me -- to start his job, and had no keys. There is no loyalty for a ten year customer even though there is so much competition in the area? Find the cute little nail salon in the Kowalskis strip mall right across the street, and you will be much happier. I...