I had a terrible experience today when my 8 year-old grandson wanted to get a Subway (on Wagner Way in Eden Prairie) for lunch.I let him place the order and didn't pay much attention since my granddaughter was with us. I just assumed that the server would prepare a delicious sandwich for him. He ordered turkey with cheese on toasted bread.When we got home and opened his sandwich, I was shocked to find: 2 thin slices of old turkey, no cheese, no mayo, on cold, NOT toasted, thick dry bread. The turkey tasted terrible! I remember now why I quit going to Subway years ago. With cookies and chips, I ended up spending over $20 on this terrible meal If you cross the street to Kowalski's, you will find delicious, healthy, fresh sandwiches, cheeseburgers and more. -- at prices only a few dollars more and taste so much better. (Plus excellent,...
Read moreProbably the grossest experience I’ve had yet at a subway, which is saying something. I Was in there the other night and the 18-19 year old African American kid working needs, like NEEDS, to be trained on health code. It was disgusting. He made sandwiches with a pair of gloves, then went in the back room, messed around, came back out, same gloves. Then he handled dirty cash at the register, still wearing the same gloves, and then came back to make more sandwiches. Shoving his nasty gloves all up in my sandwich. Not to mention the gloves looked like he had been wearing them since he was hired. Are they only given one pair of disposable gloves per week here? (No, they’re not, obviously) They were dirty, like really dirty. I’m sure he took the trash out wearing them too. It was bad. I won’t be going back unless I’m attempting to...
Read moreI ordered a combo meal because I had a coupon and the worker said my coupon didn't work. She didn't speak English so took a picture of the computer screen to show me. She communicated through a translator app on her phone which made it difficult. I said I would just take the sandwich and it was over $10 for a six inch sub. When I got my receipt she had added chips so I took a bag with me. I assume she hadn't put in a drink and that is why the coupon didn't work but didn't realize until I paid and got my receipt. They need a second employee to help or more training for the employee. This was 11:30 on a Saturday so not...
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