Well first they Completely butchered my aussiedoodles hair the first time, shaved REALLY low in a random spot on his belly , looked like they put a bowl on my dogs head and cut it , huge patch of long hair at the base of my dogs tail and didnât trim the hair around my dogs paws . I went home and cried thatâs how bad it was ! I know my dog was a bit timid but I discussed that with them before even making the appointment and they reassured me they would put him with someone who has experience with timid dogs even said theyâd show me some pictures and ideas for what type of cut which did not happen !well it ended up being a different person who groomed him who complained about how timid my dog was the whole time so we ended up having to come back the next day for them to âfix it â I can tell you it in fact did not get fixed đŞ. THEN we decided weâd give them another shot because they automatically booked him another appointment for a month later with a different groomer but on the day of my new baby woke up sick and I had to call and reschedule and they tried to charge me $75 it would have been more but because it was my first time having to reschedule they gave me â50% offâ for it because they said that itâs the same as canceling and that they shouldnât have to explain that but no where in the information they gave me did it say Iâd be charged for rescheduling! cancellation yes but not rescheduling . Had they not given me the 50% it would have been $150 which is the price of his full groom ! We fully intended on coming back to try a different groomer I just couldnât make it because my baby was sick but After a heated discussion with the manger I canceled the appointment all together and closed my account and was charged no fees . Itâs safe to say we will be finding a...
   Read moreI cannot say enough great things about my grooming experience at Pet Evolution today! First, a groomer answered and help me schedule a same-day appointment even though I called before their business hours. She was so friendly and helpful. My groomer, Taylor greeted me and my samoyed, Sweet Pea and Taylor carefully listened to my concerns and requests. I have an older, anxious dog and sammies are already hard enough to groom as it is but I felt so good leaving her with Taylor and her helpers! I couldn't believe how fast they bathed, groomed, and dried her- it only took about 2.5 hours and that has to be a record for this breed let alone an old girl who doesn't do great with baths! Sweet Pea looked absolutely amazing when I picked her up and she was in a happy mood! Normally she is trying to bolt from her groomers but she LOVED Taylor and her crew. They did such an amazing job and took great care of my girl! They even took photos of Sweet Pea and sent them to me! I will absolutely book...
   Read moreThe team was very nice & professional! The store is very clean and has a great selection of good quality food.The grooming area's clean and quiet, which helps my dogs acclimate easier when they arrive. My dogs get treated very well- I have three of them and they get spoiled by the staff when they come or when I'm checking out! The staff you can tell really love what they do! It's not like going to a Petco or Petsmart, not that there's anything wrong with either company, you just get a more personalized experience, where it's stress free! My dogs always look & smell great after Harrison grooms them and the best part... my dogs know it! They are SO happy and love all the compliments. I would highly recommend Pet Evolution for all your dogs/ cats needs. PLUS, let's not forget, they have good quality treats, a doggy bakery including any kind of bone for all sizes /breeds of...
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