M Health Fairview Southdale Hospital — Local services in Edina

Can only give one star because my nurses were the only good thing about my experience.

Arrived by ambulance, placed into a waiting room chair. While in waiting area my pain worsens to the point when I’m finally called back to see the doctor, an hour later, I’m unable to walk and need a wheelchair. As I’m being wheeled back I communicate that my pain is worse and now my right shoulder is hurting. I’m placed in the room still in my wheelchair locked in place without a call button at 2:00pm in the almost 30 minutes I sat in that room with no way to call for help my vision started to go black and my body hot and I realized I was about to pass out and risk falling out of my chair. I held on long enough for a nurse to walk in and all I could communicate was “my vision is going black”. At that moment she realizes I’m about to pass out and she pulls me out of the chair and onto the floor while other personal run in. I’m in ultrasound from around 2:35pm to 2:57pm where I’m told it will be a little under 45 minutes to get results as I seem to be a “special” case. Now to remind you all of this has occurred and not once was there a thought to get me some pain medication even after the general consensus is I’m internally bleeding from a ruptured ectopic pregnancy. I was brought back to what I only now know as pre-op at 3:24pm. I was told a doctor would see me soon and then my doors to my room were shut and I was again not handed a call light. I then attempted to call out for help but was unable to be loud enough to be heard as I was in excruciating pain. It was not until 4:05pm when a nurse entered my room to check my IV and FINALLY order pain medication. When I let her know I had been in the hospital since 12:30 and without medication she expressed shock and apologized. ONE HOUR LATER was when I was finally getting medication in my IV. Nearly 2 HOURS after my ultrasound was finished the OB surgeon finally entered my room to update me that I was to be going back into surgery as soon as the anesthesiologist was finished with the code blue call. By this time my pain was at an all time high and she informed me that there was free fluid in my abdomen pushing against my diaphragm which made it very painful and hard to talk and breathe.

After my surgery, my fiancé is called and updated and asked where to send remains and he states it’s my decision and he is told I will be asked after I wake up. I was never talked too. No one from my surgery team came to speak to me about anything. I had ZERO clue what happened in my surgery. No idea if I lost an ovary or my uterus. No one asked once where I wanted the remain sent. I was just awoken in recovery and when they had a room ready sent back. My nurses on Sunday overnight Eve and Ashley as well as my nurses during the daytime on Sunday, Amanda and Brisha, were the only redeeming factor of my stay. They were attentive, caring, personable staff who made me feel safe and heard. It was not until around 10:30am on Sunday when I was finally able to talk to a surgeon about my surgery. And only then was I told my tube was removed but nothing about my ovary. I had to later ask my nurse to pull up the notes from surgery to get more information. The meeting with the surgeon was beyond rushed and you could feel her urgency to move on to the next room. Finally around 2pm I’m able to be discharged and it wasn’t until then when we realized my tennis shoes were missing from my personal effects. They were not in the bag with the remainder of my clothing taken off before surgery. My nurse Amanda then rushed around calling who she can in the previous areas I was in before recovery and was unable to find them. That was the true insulting icing on the cake, having to walk out of the hospital post surgery in only my socks.

That was 13 days ago and after being jerked around on news for my shoes I’m told I’m essentially shit out of luck. EVEN AFTER GETTING A EMIAL SAYING THEY ARE WAITING ON APPROVAL FOR REIMBURSEMENT!!!!!! RUN AND NEVER COME HERE. Worst experience I have ever had...

Went in due to constipation (couldnt go for five days) and really sharp pains in my stomach to the point I couldnt even sit or walk with out nausea and excruciating abdominal pain. When they were taking my blood I asked if the nurse would be okay with looking to see if there were any veins available that weren't in the inner elbow as I am autistic and have sensory issues, but said I was ok with it if it were the only option. The nurse chose the smallest vein in my arm and instead of counting to 3 like she agreed to do (I have medical related trauma) she said little poke as fast as she could get out and stuck me without even giving me time to prepare and proceeded to move the needle side to side and in and out for 47 seconds while I was sobbing and holding my moms hand, every time I cried louder she got rougher and moved it around more. When she couldn't get any blood out I said to just please do my inner elbow and instead she chose the same vein but closer to my hand, she moved the needle even more for this one and didn't even say when she was going to stick me with it, at this point I was literally arching off the hospital bed I was shaking so hard and sobbing even harder. She finally stopped after 59 seconds and actually did my inner elbow this time.by the time she was done I was drenched in sweat. I couldn't even feel the IV with how much my arm hurt from the previous sticks. (Also yes I counted the seconds, I count in my head as a coping mechanism sometimes) when she left it took 3 hours for someone to check on us again, they informed me I'd be needing a CT scan, some fluids and an enema. They had to give me Zophran and Tylenol I was in so much pain, they finally gave me fluids and I waited another hour and a half. A very nice member of staff named Kylie brought me to do the CT scan, she informed me of everything that was going to happen and made sure I was ok after every step, she even noticed I couldn't stand well and that I was cold. When the CT was done she gave me a warm blanket and took me back to my room where my mom was. We waited 4 hours for the next person to come and it was time for the enema, the lady that did it didn't put anything on it to reduce the friction and later on when I got home there was a bloody scrape where she had put it in. We were there another hour while I dealt with the aftermath of the enema and they took another 30 minutes to bring the discharge paperwork. The entire time we were there my mom would occasionally look out the window to see what was taking so long and most(if not all) of the staff were glued to their phones. Ive been to another fairveiw hospital before and have had a similar experience. The entire time I was there I didnt even feel like a human being and was made to feel like a burden as every time I had a question they would either scoff, roll their eyes, or answer in a very clipped and condescending tone like I was stupid for even asking, when the guy came to take my IV out he said 1 2 3 and literally ripped it out seemingly as hard as he could. 3 days later and the place the first lady stuck me is still in so much pain I can't even lift my phone with my right hand and the actual IV site isn't nearly as bruised as the first two places she stuck me. The bruises go all the way down to my wrist and up to just under the actual IV site and are a blotchy mix of yellows, greens, purples, blacks, and reds. I urge you to not take your child or yourself here. They make you feel like youre not a person. Went arrived there at 2:30 am and left at 11:am.the only people who were nice were the people who check you in and...

Delivered my baby at this hospital My doctor and delivery staff that performed my c-section definitely 5 stars ⭐️ . Everything about my c section went wonderful.

Postpartum Hated every minute of it First I wanted catheter out, I had c section in the morning and wanted it out 4 hours later I was sure I was stable enough to walk the nurse said No. saying I should wait 6 hours I said I don’t want to and she insisted that I wait because if I can’t walk or use the restroom on my own she will have to put it back in after saying I’m sure I can walk and her keep telling me other reasons I said well I guess I have to wait until your ready.

Wear my stitches are the dressing was 24 hours old I asked for it to be removed or replaced nurse told me no. Then one of my providers from my Obgyn came and said it needs to be removed or changed I was thinking thank goodness someone else feels like me so when I told my nurse my provider agreed she said well ok, I’m sure you’d like to shower 🤨 like duh 🙄

Testing my baby for juadice, the nurse said they have to take my baby to the nursery to be tested I said no I prefer they come to the room the nurse says the hospital is understaff so they have to take the baby, I said ok can my husband go with you she said no. No one is allowed in there. So she took my son to the test and my husband followed and waited outside the door, the nurse told me they would only prick his foot and take blood. But with out my consent they wiped : bathed him when I told them previously I’m waiting to do that took the clip off his belly button with out my permission I wanted to keep it it’s gone now and did the test. My baby slept way to long due to them doing all that and it’s upsetting because they did things to my child that I wasn’t informed of.

My son was with my husband and I no most of the time while I recovered because that’s how I heal with family around me especially my son. The nurse asked me when she returned the next day how long did your don stay I said he’s been with me and my husband and she said well kids are not allowed here. I said well he’s here with my husband and she said after visiting he had to go. Consider he stayed with me the first night and no one ever said any thing about this to me I continue to have my don and husband with me My son left for most of the day I just had him with me at night because we just added to our family with a baby I believe he should be there with me and my husband any ways second night of recovery my son came back that night and a nurse said he can’t stay at the hospital it was 12 midnight So I said well if my family can’t be with me I’d like to be discharged and I was, no medication given and I had to take my next dose at 4:00 am thank goodness I had my own at home because nothing is open at 4 am in Minnesota.

Considering how well behaved my son is and my husband was with him the entire time and to tell me he can’t be there at 12 in the morning. The one nurse I had telling me no and telling me not to have my new born on my chest because he shouldn’t be on his tummy Just a lot of little things I hated the experience.

Glad it’s over I went home barely 2 days after c section I stayed 1 night and the next night was told my son had to go at midnight so I asked to be discharged after 1 and s half days after Magee surgery I didn’t want people taking care of me that had issues with my son and husband being there just felt strange and my main nurse I hope none...