Horrible service. Please read before you buy.
I purchased a couch on Labor Day weekend (Aug. 29th), and they said it would take one week to one and a half weeks max.
Three weeks later and it’s still not here, and it got pushed back ANOTHER week. I just canceled and am furious.
No, they cannot control the moving of furniture, but two important things:
Do not sell your customers on the timeline if it’s not accurate. You are promising something you cannot deliver!!
The fact that I had to call David over and over to get updates is horrible. You’ve been in business 30 years, and you cannot provide updates/check ins to your customers? They tried to keep the contract and hoped I wouldn’t reach out is what happened.
Would highly recommend...
Read moreI recently bought a set of couches from this store, and I couldn’t be happier! The whole experience from choosing the furniture to delivery was smooth and stress-free thank god ! The staff was super friendly and made sure I got exactly what I wanted. The couches look amazing in my home and are really comfortable. I’m very satisfied and would definitely recommend this place to anyone looking for quality furniture and...
Read moreI’ve been getting my furniture from this store for years, and they’ve never disappointed me! The quality is always amazing, and the customer service is excellent every single time. They truly care about their customers and always make the process easy and enjoyable. Highly recommend...
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