Comfort Keepers — Local services in Edison

I work for a major corporation who offer a benefit of researching senior assistance for parents of employees to ease the demands of it and select quality care services. It is here that a short list contained Comfort Keepers. I called, set up time to meet at my Mom's riddled them with questions and they patiently answered them all. Top differentiator is the care providers. They have a quality inventory. We had one that didn't work out simply personality wise (my Mom was the issue with Dementia, not the care provider). Second provider was quickly found and was matched with my Mom's (now known personality) perfectly. They became friends in the home and my mom considered her care provider, a friend, her "best friend". Priceless. As a family member I had access to Comfort Keepers Account Manager, who was my contact for anything I needed related to care for mom. I certainly could contact her care provider if needed. As things progressed, we were even able to add a second care provider for weekends and extend hours over time. Comfort Keepers works to fit your needs. The billing was so efficient and electronic (to Visa so we were able to gain rewards points on in home care (that is rare). My Mom and I (they cared for my mental health by lifting the demands placed on my shoulders) were with Comfort Keepers over 2 years, until the time came where we needed to sell my mom's house and find assisted living. (Comfort Keepers even offered live-in assistance should we have chosen that, but we needed assets of the house to pay, so the house had to be sold; it wasn't a thought Comfort Keepers wouldn't be appropriate, they were always perfect for us, adjusting to our needs, calling me with "updates on mom". My Mom's care provider actually helped pack boxes during the last days of assignment, making notes to make sure I knew where the coffee pot was, and the fact that Mom like an egg every morning on rye toast...and she's "not a morning person". No, she wasn't. : ) It was that attention to detail and caring that made Comfort Keeper's the best decision we made in our in home care transition. It was accepted by my mom at the time (a big step, moving from independent to accepting help). The providers arrived dressed in casual clothing (not nurses uniforms) so it looked like a friend was visiting. In many ways, she was. I would select Comfort Keepers again for my Mom and I'm very picky. I miss this time and care, as Assisted Living is very different. If you are reading this, you have a lot to think about in selecting a care provider. I was in your position. I can tell you Comfort Keepers was the best decision by far. All providers have background checks and able to run errands or take Mom to doctors visits, for very little fee (mileage reimbursement). If you want the right decision, based on quality care....Comfort Keepers was definitely it. I felt compelled not to keep the secret. The choice...is yours. I wish you the best....

I would be remiss if I did not share word of the excellent care that our mom received from a particular staff member at Comfort Keepers. Due to a very difficult diagnosis which was confirmed well over a year ago, our mom's health had declined significantly and we knew it was time to bring in some help for her.

We were BLESSED to have Liberty Grace assigned to her case and although Liberty was with her a few hours a day for just three days a week, it allowed us that time to "exhale" and know that our mom was under excellent, thorough care. Liberty's personality is so perfectly suited for the work that she does: she is compassionate, skilled, considerate, warm-hearted and extremely thoughtful - not just for her client but for the entire family. Liberty did everything that we expected and more. She took such care with our mom and they developed a rapport immediately upon her first visit. Our mom is a tough cookie (we warned her!) and she has her full faculties and sadly, because of her illness, she is not able to be in control of many facets of her life that she previously managed with ease. Liberty knew exactly how to talk with her, handle her and encourage her. As our mom's status changed recently, we had no choice but to bring in round-the-clock care. Otherwise, we would have been grateful to have Liberty continue caring for our mom.

If your family is seeking a home health aide who is skilled, trustworthy, and compassionate, look no further than requesting Liberty Grace (if she is available in your location). We were so fortunate to have her as part of our mom's care team and she personifies the name of the company, "Comfort Keepers," in every way possible. We hope that SHE is well and we wish her...

I contacted Comfort Keepers to care for my sister who has Alzheimer’s disease. After an assessment by one of their nurses, a client coordinator was assigned. Angela, our coordinator, was wonderful. She responded quickly to finding the perfect caretaker and also supplied additional caretakers when I needed them. Teresa, my sister‘s main caretaker, set up a daily routine which included helping her in the shower and dressing. She prepared her meals and took her out every day. She also kept the house spotless. My sister loved her.

When I needed assistance with my sister‘s insurance company, Jaclyn, Who handles their billing, was quick to help me resolve my issues.

In short, the entire staff is excellent. They are available 24/7, Always courteous and respond to needs timely.

My sister’s needs have changed and I’ve had to make alternate plans. However, should I ever need them again I would not hesitate to...