Jos A. Bank — Local services in Edmond

DO NOT SHOP HERE!!! I have NEVER bothered to write a review ever in my life but last night we had THE WORST shopping experience of my life. The employees could not have been less helpful and were SO rude. They seemed to be put out assisting in sizing and alteration measurements. After finding the correct shirt size, tie and fit for the suit jacket we went to pay and asked if they offered Military Discount, The "manager" begrudgingly agreed to a 15% military discount only to check the receipt after we paid and NO DISCOUNT GIVEN...... When I inquired why not he said "I never said I would do that", I had 3 witnesses who heard him agree to the discount. I have shopped in this store for years and have spent thousands of dollars on mens clothing here historically but based on the attitude and indifference to service demonstrated by the employees last night I will NEVER step foot into this store. Of interest today I called a competing store in Edmond to inquire if they could alter the suit jacket and not only was she SO HELPFUL the cost was 1/3 of the price!!! Glad to have found a professional alternative to...

In May, I flew home to Okla from DC for some last minute wedding stuff (wedding was in July). I found out upon landing that we had a suit crisis and the suit we had selected did not fit one of our groomsmen. I immediately went to Jos A Bank in Edmond on Bryant and talked to Mason about the issue. Mind you we had picked out the suit in Arlington, VA and our groomsman with the issue was in Oregon and our wedding in Delaware. Mason helped us find a suit jacket that visually matched as close as humanly possible and would fit but there were no matching pants despite him spending hours on the phone with corporate. My now husband and his groomsman stalked the website for weeks and the pants finally showed up and he was able to order the full suit and get it fitted in time for the wedding. And no one except the 3 of us plus Mason knew he was in a slightly different suit. Seriously cannot thank Mason enough for his help in problem solving a perfect fix in crunch time!!!!!!!! And mad kudos to Jos A Bank for switching out the one suit at the discount we received...

Drove an hour to get here, picked 3 suits out. Knew exactly what I was wanting. I have been buying 1905 suits for 8 years. I spend about 70-80 percent of my day in them. Sales rep was awesome! Very professional. I got through 2 suits with all my measurements and then the tailor decided he didn’t want to taper them the way I liked. Keep in mind I’m paying for these and they have done these for me several times. Told them I didn’t mind if he tied since I was pressed for time, however he didn’t want to mess with it.

I’ve been a loyal customer with at least 10k invested in Jos a bank suits/pants.

If you are reading this and you prefer a modern suit stay away from here. Sales rep knew exactly what I was wanting and we talked through it. The tailor could’ve tried his best and I could have altered them if it weren’t what I...