Kendra Scott — Local services in Edmond

I was extremely disappointed with the customer service in this store today. When I provided the employee with the item I wanted to purchase, she went to the back of the store and when she came back she did not show me what I was purchasing to allow me to look it over. Also, when checking out my ID was not verified for the birthday discount. I was not offered the additional earrings and necklace that you can purchase at a lower price. I had to ask about it. After making my purchase I was handed the receipt with the two pouches instead of the items being nicely placed in a bag. As I was leaving my daughter and I were like wait a minute. This is not the standard of a Kendra Scott experience and asked for a bag for the items. Although I do live in Edmond I will make the drive to OKC if and when I decide to purchase another...

Amazing store and great customer service! I have always loved Kendra Scott but the Edmond store really goes above and beyond! They were very helpful with me and I saw them greet every person who came in! I bought a ring from there about 3 weeks ago and noticed a couple stones missing, a first for me with kendra jewelry. I brought it in and the associate there was so kind and exchanged it for me...

The Kendra Scott llocation at 1452 S Bryant, in Edmond Oklahoma, is the best. A nice spacious store to shop in. The other location in OKC is small and gets crowded quickly, making you feel rushed to pick an item and get out. Or, to leave empty-handed. The employees are also pleasant to talk with and very helpful. Even though this location is further for me, It will always be my first...