The Home Depot — Local services in El Centro

Prepping/ purchasing items for a future project. I was trying to avoid Amazon prime delivery and get out of my house to shop for once. Boy, I rather risk the hassle of receiving/ returning faulty items at my doorstep than deal with judging whether I was real or not from the wide eyed gasped looks and responses I was getting. From the moment I walked in they were spotting me out. Had an undercover security guard surveil-lancing me by the Milwaukee power tools section. I properly asked questions, that they were very hesitant to answer. Even weird was they had to relay these questions in Spanish (which I speak) to the supposed customer (undercover security guard) impatiently pressingly waiting. Every pricey item I chose went straight to customer service (like battery chargers to my impact wrenches) which I understand. They could at least respectfully tell the customer before hand protocol to purchasing expensive power tools. Not make the customer feel like they are going hold the place hostage. I bought at least over $200 worth of items. I wanted and needed to buy more things but the awkward atmosphere caused me to cut the shopping experience short. I understand our post pandemic shockwave/aftermath still in effect, but yesterday threw me off so bad and makes me debate whether or not to shop out in...

Worst experience ever!!!!! ((( Racist))) My Dad is a contractor that has a heavy accent (little English). He bought over 20,000dlls in material and around 800dls was not the correct ( heavy) material, ok no problem at the time I accompanied him to return the material and get what he needed. The PROBLEM started at returns department when my Dad asked for some help to unload the returns (He asked in Spanish) the cashier calls a coworker if we can help unload. The 2 coworkers look back at us and think we don’t speak English and in English they start saying no we can’t help unload tell them to do it by themselves. Ok I got mad because I just saw they were helping (unload and load but only to real good speaking English customers ) So I stepped in the 2 workers (English conversation) and said “can someone help us unload this! It is to heavy for us”. They just started at us like if they saw a Ghost and started helping asap. (((((Racist store)))) (( Worst customer service)) ((( 70% of the workers there are Mexicans being racist against Mexicans)) ((My Dad told me its not the first time they...

I love going to Home Depot but It's seriously a guy thing. But this time I had the strangest shopping experience. I bought an axe and it cracked in half with the first swing. I returned it and they gave me a new one. The strange came into play because I noticed that there are more Female employees than Male. What's up with this turn of events. The great part of this is that the Ladies actually know where everything is and they actually ask you if you need help. Gone are the days when you could actually get help without sending up a distress signal. A special shout out to Lilia Munoz Customer Order Specialist who helped me so much I was dizzy with dis belief. If anyone from Home Depot Management is reading this post go out and find more like her. She was great and very very helpful. Also Pete Casteau in the Return Department actually claim me down with his great Customer Service techniques. A Frenchman in Imperial Valley......REALLY!!!!!! My advise to Home Depot: Have more Customer Service personnel roaming the isles helping us out. Even if it doesn't look like you need them, you do. Trust me...