Autocraft Collision Center — Local services in El Monte

I was truly impressed with my recent experience with Autocraft Collision Center! I was visiting some relatives in the Los Angeles area when someone unfortunately backed into my car in a parking lot. Since I was going to be here for a couple of days, I decided to get a few quotes from nearby autobody shops to see if they would be able to get this fixed before the end of my trip. From the very beginning, Justin at Autocraft understood the predicament I was in and made the entire experience as painless as possible. He provided me a very competitive quote and explained the process of what it would take to repair my bumper and let me know that all repairs came with a lifetime warranty. Not only was he very transparent, he understood I was on a trip with limited time and went above and beyond to make arrangements to have me in and out of the shop as quickly as he could. I brought my car in on a Monday morning and received a call to pick up my car Tuesday afternoon! Their service was quick and efficient and the quality of the repair was second to none. They did a great job restoring the bumper and paint matched it perfectly to the rest of the car. It looked as good as new! Overall, I am over the moon with my experience at Autocraft and would not hesitate to recommend them to anyone looking for a high quality repair with...

If I could give 10 STARS I would but there are only 5. Auto craft collision in El Monte are so GREAT!! I have been struggling with an accident I had 2 years ago. I was looking for a body shop that had experience with BMW and I found Auto craft Collision Center in Google and saw they had great reviews so I didn't think about it twice to go check them out. I made an appointment online it was easy and I went to see the shop and it look so clean and organized from the outside that I was already pleased. I called and Shawn came out to help me he was so nice and offered to come inside. I was so stunned in how beautiful the lobby was they offered snacks while we waited, Shawn was helping me all the time he was kind and pleasant he made me feel so comfortable the whole time I was there. My BMW was in good hands. 2 weeks latter my vehicle was ready, but check this out!!! I could not pick up my BMW so SHAWN and JUSTIN delivered my car to my house.... How cool is that??? I was so happy!! Shawn and Justin were so helpful explaining everything that was done. they went above and beyond to make me happy with the repairs and there service. Thank you Auto Craft Collision I will definitely recommend...

Finding an auto body shop that can be trusted is no easy task. Having previous issues with past collision shops I was extremely hesitant to take it to a body shop my lawyer recommended. However I gave it a shot and thankfully it's a decision I'm happy I made. As soon as I agreed Justin sent over a text message with the shops information and he followed it up with a call. We set up a time for pick up and a couple of days later the flatbed truck was picking up the vehicle. When it arrived at their shop they began sending over progress text and when the vehicle was set to be complete. A feature I was not use to with any other body shop. When I picked it up I was greeted by Justin and Jason, they walked me through what was done and told me about what was covered under the warrant. They showed me the vehicle and it looked amazing. They even cleaned the inside before returning it to us. Jason also went out of his way to ensure I was pleased with the work that was done after the car left his shop. Great customer service! I highly recommend them and will be using them for any future repairs.

Thank you...