EP Furniture Guy — Local services in El Paso

I first came across their website by chance. They have a huge selection you can search for. Beautiful furniture, and furniture you won’t see at the other “major” furniture stores in the area. At first I thought this was too good to be true, but I took a chance and called them for prices. They had me text them the picture, and they text back immediately with a price and availability. Luckily for us, they had what we were looking for in stock! Picked up our dining set the next day. Good quality. Their customer service is excellent. Talked with Xitaly at first then Manuel. They took very good care of us, so much so that the next week we bought another dining set, this one was more modern contemporary, again, I’ve never seen this piece available at any of the other stores in the area. And, they had this one in stock as well. Where other furniture stores have you on a 3-6 week estimated arrival, this store just might have what you’re looking for in stock. I really recommend this place and I recommend you look at their catalog on their website. You will find what you’re looking for. Thank you all at the store for taking care of us and being...

I would rate it 0 stars if i could. We went to several different places looking for a specific kind of couches, dining table and coffee table until we got to this place, didn't have many options in store until we asked nd they told us they had catalogs full of options which it was great. Until we received them, the dining table one of the guys who installed it ripped the cable by accident and had to be replaced but after a while the cables became loose . Also one of the recliners stopped working we called and they took months to come and take the couch to " fix it " they took months to bring it back again and said they couldn't do nothing about it we keep calling to replace it but they just keep saying they will call back later we called again and they said our 1 year warranty expired. Our coffee table is marble " very expensive by the way" came broken from one of the corners we called and they replaced it nd I noticed a small corner was broken on this one too. Never buying from this place again. I DO NOT RECOMMEND ANYONE TO BUY FURNITURE...

Really bad experience with them first thing was the guys they sent to assemble. They didn't know how to assemble an strip most bolts from my chairs an table. Second was broken stuff one was my sofa second was a coffee table I bought. Sofa was suppose to be replace the lasted over 6 months with it told me the run around story. Then brought it back same not fix said they were going to wait on the warranty to see what they said 1yr later nothing no call no nothing. Called they only said "Manuel" will give you a call been 2 months nothing. Coffee table was replace with a new one and new one also came chipped. Just kept it. Don't buy from here worst place ever to furniture. An warranty. Up to now no call no nothing...