Starr Western Wear — Local services in El Paso

Last time I was at Starr in downtown El Paso was a few years ago. It was one level. I wanted a pair of Levis that fit like a glove. I found cute purses/ Western blouses and a nice jacket for ever-changing Texas weather. My dad loved downtown Starr and every time I visit it makes my heart smile. Downstairs is HUGE and for women only. I love the variety of jeans and Retro cowgirl blouses. The customer service is El Paso friendly and all smiles. There is NO PLACE LIKE EL PASO. People are authentic, good,and so willing to serve. I was born in El Paso and am glad to see that downtown El Paso is cleaning up and bringing in businesses and looking...

Very disappointed with this place overall, the employees have no idea how to retain the information necessary to perform job duties properly. I had ask for a pair of boots my size and was given a pair that had the wrong size on the box and also were the wrong size inside the box. When I tried to exchange them the manager refused to exchange them or work with me at all because I had already tried the boot on. Never had I dealt with such unprofessional behavior. I advise you not to spend a dime here, they lack integrity and could care less about...

There was a shipping delay that would have caused a package to arrive too late for an important event. The staff heard my concerns and dropped everything to get to work on solving the problem. 10 minutes later I got a call that let me know that the staff had solved the issue and made everything right. They truly went above and beyond to get this done. They made me feel like their only customer and in doing so earned a customer for life. Shop here for the great selection and prices but buy here to be treated...