GameStop — Local services in El Paso

It's a small shop but has a decent selection of items. Most of the employees are great and very helpful but one was overly aggressive in upselling the GameStop Pro membership.

I get that it's probably a metric that is tracked and used in their evaluations. However, watching the same guy belittle and berate customers until they bought the membership or be condescending to those who refused was very off-putting. Even those customers who were politely declining the upsell were still met with harassment and snide remarks.

It would have been a five star review had this not occurred. For future purchases if shopping at GameStop I'll make sure to go to a different location and I do recommend the...

I have been a LOYAL Gamestop client since the 90's. I grew up in North Texas and I ONLY buy new games at Gamestop because there a videogame store. They have to suceed. I don't do ONLINE reviews. I have been inside over hundreds of Gamestop locations Worldwide. My brother William pre ordered an Xbox Series X on Day ONE. I know he camped out but there is a reason why. This staff is organized,knowledgeable,honest and professional. They we're so caring to everyone that camped out. I have never seen a store ran this well. Way to go Jorge,Ian and Edgar. This is truly an...

Really bad customer service I was trying to buy 3 play station to my 3 kids and the lady told me I can’t that because it was sketchy that’s what her Manager told her nobody deserves to be discriminated when I when there I was with my 1 yr old and I told her I wanted talk to to her manager, and she said that there was no manager, so she called him over the phone and she said that he said it was sketchy I ask her for the number to complain about it and she gave me the wrong number . Nobody deserves to be...