Such a bad experience. I will go out of my way to make sure as many people as I run into know about it. Horrible. I walked away feeling inadequate, worthless and stupid.
Would have definitely been a much higher rating for a thrift store, until getting in line behind at least 12 frustrated people. One of the volunteers announced she was getting a manager ( I did not make the request, I hadn't complained or even was noticed). Ahhhh relief right? Someone to come in and say we are so sorry about your wait, our volunteers are working as hard as they can and we do appreciate your business. Hahahahahahahaha! To say he came out of the back not happy, is an understatement. I asked a respectful question as he went by, and he yelled at me in front of all 10 people in line. YELLED. Indicating the woman standing in front of him, "AT LEAST THIS WOMEN WAS PAYING ATTENTION!" I was shocked, I thought bad day? No one in ANY retail business has ever shouted at me, let alone as if I were senile. I put my $100 worth of clothes down and said politely, still quietly "you should never, ever speak to someone, no matter what the circumstance, is like that." He pointed to the door and shouted AGAIN " THERES THE DOOR". About a half an hour earlier I was standing near the sweet lady checking people out who said, "I wanted to get you earlier, there is too much cash in the drawer". He yanked open the drawer grabbed wads of cash and stuffed it in his pants. Where was that going?
I'm glad all the other reviewers had such a great visit but it was my first and as a long time local, will be my last. I will go out of my way to make sure people know it is not a store they should spend their money for any charity in. Go to one who will treat you like a human. Not like someone lucky to be...
   Read moreUpdate: Prices are ridiculously high for used clothes, purses/bags, and furniture. They used to be affordable for poor people and working people who live and work in the area. Now they seem to cater to Snow Birds who have money to spend.
Some of the cashiers who are volunteers are combative. There was a really old man who could not hear checking out and the cashier asked him if he wanted to donate his change to the hospice. It was obvious that he could not hear what she said. He said Yes as if it was in response to if he wants his receipt. That was very deceitful to do that to an old man.
Six months ago the prices weren't as bad as they are now. Before poor people could afford to find reasonably priced used items here. Now this thrift store seems to cater to wealthy people who can afford high price tags. I downgraded this thrift store to one star.
Good: Organized, variety, selection, clean, ample parking
Bad: Prices are too high. Overall high EBay prices for poor folks who do not buy to flip items. A cashier told me the price of a lamp that had a $5.49 price tag on it is $5.49 for the lamp and $5.49 for the shade.
I used to shop here once a week and found good deals. This used to be my favorite thrift store in the area. I would always find something to purchase. Last time I was there which was yesterday I walked out without making a purchase solely due to their overpriced items.
T-shirts for women are now $6 each. They looked tattered and worn. You can buy a new one for the same price at Target or Ross Dress for Less.
Funds go towards hospice and top staff but this is not a valid reason to have high prices. I...
   Read moreI used to shop here regularly. Today will be the last time. I was practically accused of stealing. I was looking at purchasing a pair of Adidas leggings. I wanted to make sure they would fit so i slipped one leg in the, not even all the way up to my hip, over my shorts, and walked to a mirror. As i turned and proceeded to take them off an extremely old woman with white hair approached me and said "you need to take those off!" She then proceeded to tell me I should have gone in the dressing room to try them. I've been thrifting for almost 40 years. I've ALWAYS slipped clothes on over my clothes and have NEVER been approached by an employee. They can clearly see what im doing! That whole encounter made no sense and she was rude and unpleasant. I'm done with that store! They're prices are high and the majority of clothes are for ages 70+. The only thing worth getting is the glassware and there isn't much to choose...
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