I went in to get my galaxy zfold's screen fixed on February 23rd 2024, one of the workers told me it'll cost $300 and to pick it up Tuesday the 27th. I came back Tuesday ask politely if my phone was finished. The guy in the picture said it's not done yet because the part hasn't arrived from ups yet, so I ask a simple question, if they send the phone out to be fixed the guy again said the part hasn't arrived yet then out of the blue said he can't fix my phone.
I was confused because he said the part hasn't come yet but then said he can't fix it then gave me my phone back. Horrible customer service and communication. I have no idea what I did to piss this guy off except ask one or two questions! Horrible service! The guy in the picture has a horrible attitude!
Fui a arreglar la pantalla de mi galaxy zfold el 23 de febrero de 2024, uno de los trabajadores me dijo que costarĂa $300 y que lo retirara el martes 27. RegresĂ© el martes y preguntĂ© cortĂ©smente si mi telĂ©fono estaba terminado. El tipo en la foto dijo que aĂșn no estĂĄ terminado porque la pieza aĂșn no ha llegado de UPS, asĂ que hago una pregunta simple, si envĂan el telĂ©fono para que lo arreglen, el tipo nuevamente dijo que la pieza aĂșn no ha llegado y luego saliĂł. Del azul dijo que no puede arreglar mi telĂ©fono.
Estaba confundido porque dijo que la pieza aĂșn no habĂa llegado, pero luego dijo que no podĂa arreglarla y luego me devolviĂł mi telĂ©fono. PĂ©simo servicio al cliente y comunicaciĂłn. ÂĄNo tengo idea de lo que hice para enojar a este tipo excepto hacerle una o dos preguntas! ÂĄServicio horrible! El hombre de la foto tiene una...
   Read moreCame in to have my screen, screen replaced np...2 weeks defective, brought it back , they tried to sat it wasn't there screen and since I didn't have receipt , that the young boy didn't give to they couldn't fix it ...thank God i charged it so I had proof. .got it back they damage the speaker part , I had to take some where else to get it fixed...never again , was thinking about...
   Read moreI love how friendly and professional are, i brought a few electronic, pay my phone bill, and had a couple repairs of the screen of my iPhone. After a few years of knowing them i close my eyes and trust them with any advice, prices, products they have to offer. Don't think twice feel comfortable and free to visit them with any problem with your phones or if u need to buy...
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