I almost always receive my own late. I do give it to a couple of the drivers. They are great people. But I have to constantly hear the excuse story we got busy. I've called and ordered dominos more then 100 times last year and 9/10 it was late and the 10/10 it was the reason. This time I would told it was the manager marking stuff off. So I ordered at 5:48..(watching tracker) prepped at 5:51... In oven at 6:01.. out of oven at 6:11.... Goes straight from being looked at to order is complete at 6:28.... So I call and ask where my food is at... Not only did I have to talk to someone from New York Headcorders to transfer me.. but after I asked her to transfer me she sat there an extra 30 seconds purposely then came back and said ok I'm going to transfer you. Person at store answers and lets me know good just came out of oven and was headed out for delivery now.... 6:58 food still not here so I call to figure it out. The person on other end then had no clue where my food was, still on the phone with the store my driver's pulls up at 7:03...... Thankfully only thing that helped situation was the driver... He let me know not only has manager been messing everything up today but my food has been sitting there for 30 minutes because no one knew where it was supposed to go. Mind you I get my food and go back to all to the person on other end... And turns out he has hung up on me. Now I'm at home having to use a microwave to heat my food up. What ever happened to getting...
Ā Ā Ā Read moreOrdered two hand tossed pizza's, they were both burnt. One seemed more like a thin crust, the crust snapped off. The bread was really dry and crust was crunchy (like a really thick chip) as we ate it. Our stuffed cheesy bread was burned, but not as bad as the pizzas it was still decent. The wings lacked sauce and were tiny, but they tasted ok. The salad was good. They forgot our sauces. I asked fir the sauces to be refunded, but they said they would only credit us for two or have the driver bring them. It was late and we are traveling through (not from the area), so I declined and didn't bother complaining about the pizza because we have kids and didn't want to wait for new pizza and wouldn't be able to use credit for this location. The lady did apologize about forgetting the sauce. Dissapointed by this experience. Dominos is usually pretty good anywhere you go and was recommended by our hotel. The dominos staff...
Ā Ā Ā Read moreThis is the second time we've ordered from dominos in Elk City Oklahoma. The first time the pizza was so greasy we couldn't eat it. They said it would be noted. NEVER was! So we lost that money! Tried again and the driver said she was on 7 th street we told her how to get to our apartment and she told us that she could NOT deliver if the address was NOT the right address! She did NOT even try to find us. She was VERY HATEFUL! Called back in to discuss the matter with management and he hung up on us. Then when we called back he gave us the B button! Money was returned but we are pissed at Dominos! We will be sure to let Elk City Oklahoma rants and raves hear about this! We are NOT the only people in Elk City Oklahoma that has had trouble with them! Thank you and have a...
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