Back On Track Roadside Assistance — Local services in Elk Grove

I had Johan Rios (Back on Track Roadside Assistance) recently come out to service just an expected battery jump, but upon immediate inspection he determined with his expertise that it was entirely the wrong battery that Walmart erroneously sold to me and diagnosed that — physically not correct size, would under power vehicle, would drain quicker which it did all under its 1 of 3 year warranty, and possible affect other car electrical components.) and explain to me why. He was able to get a battery replaced on the spot. The car started and was usable even the very next day. He further went above and beyond, as I had noticed the following day the DRL light came on which never had before. He offered to return the next day on his own time to verify his work, and also diagnose that the old battery had burnt out one of the running light bulbs causing the sensor alert. He told me the best and easy way to fix locally and concluded his visit by also refilling the air in my tires to make the tire sensor light also go off. This happened to be the 2-3 times I randomly have been helped by to service my vehicle in 1.5 years via State Farm support and he always shows up on time and does...

A tale as old as time: on the way to go pick up a nice facebook marketplace find, one of my tires popped right as the clock was rolling over to 6pm on a Wednesday, which left me stranded on the narrow left shoulder of I-80.

Johan, who was actually shopping with his daughter when I called, made time to come out, grab my tire and hubcap, drive to the only tire shop open that late, drive back to me, and install it. The speed, friendliess, and professionalism on display here was staggering. Nothing makes you feel better when multi-ton vehicles are rushing by than knowing somebody is on the way with what you...

Johan returned my call immediately upon my request for roadside assistance. He came and helped me super quick! It took one minute to get me what I needed. He was very friendly and informative and helped me get on the road.got there in a timely matter, even before eta! He communicated with me prior to arrival so I knew when he would arrive! He went above and beyond and I will definitely contact this specific workplace based on Johans...