I have been going to this smoke shop for about a year. The customer service is outstanding! I Am writing this review because if a visit I had to the smoke shop in the summer of 2015. I had a big weekend planed. I was going out of town with some friends and I realized at the last minute that I didn't have enough tubes to roll smokes. When I got there they had already closed. I went up to the door to check the business hours and Mike came to the door and asked me what was up. I explained and he let me in to purchase my tubes. I was about to check out and reached for my wallet and realized I had given my debit card to my girlfriend. I was already so appreciative for him letting me in after he closed, I said well I will have to pick some up tomorrow some were. He said don't worry about it just take um and hit me up when you get back to town. I was floored. I did not feel comfortable doing that, I felt like I was taking advantage. But he said dude its like3 bucks. If I never see you again. I'm only out 3 dollars just take it and hit me up later. I still was unsure, i have never been treated so nice at any business. He saw I was unsure he grabbed the tubes walked around the counter and said here you got a long weekend take an energy drink and handed me a monster!!!!. I was so beside my self. But he made me feel like he was just an old friend helping me out. Needless to say I came back and payed the bill. He wouldn't let me pay for the monster LOL. As long as I am with in 30min of this store I will only come here for my nicotine needs or to just b.s. with the guys. Not only the best smoke shop in the state. But the best business I have ever been to. If only this kind of customer service existed every were. Thank you.... You have a loyal...
Read moreHonestly, this place will make you very uncomfortable before you even walk through the door!! The people who work there are, basically, criminals. They hit on every single woman that goes there and seem to bring you down when you don't approve of what they're doing. (mike is the worst!)
As far as service goes, they treat you like they own you, like you're just a piece. I think they seem to forget the fact that YOU'RE the customer and you should leave satisfied, not like you've just been molested in front of you're family.
The other thing that makes this store even worse is the fact that there is constantly kids hanging around the place, like it's their hangout spot. This is probably due to the INCENSE / K2 THAT THEY SELL THERE!!! Like I said, they are a bunch of CRIMINALS that treat their product (incense) like a black market.
This is, by far, the worst smoke shop I've ever been to and would strongly urge others not to go here unless you feel like being harassed,...
Read moreDon't send your wife or your daughters into this shop! I've been in this shop three times. The first time my husband and I were in there the two guys working in the shop were discussing getting a BJ from some "ho" loudly. My husband told them to knock it off. They apologized and we ended up leaving. The second time I was asked what a "cougar" was doing loose in Elk River. I wasn't called Miss, Ma'am, etc. I was called "Honey" and "baby" enough times to make me nauseous. Still, I tried one more time and that time, not only was it a repeat of the last time I was in by myself, but then they tried to shake me down for "tips". I asked if they report and pay taxes on their tips and the guy in charge laughed and and demanded a tip again. I left the ecig juice on the counter and walked out. They're slimey and most women I speak with have shared a similar...
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