ATC Jewelers — Local services in Elmwood Park

This guy is CHEAP!!! DO NOT BRING YOUR GOLD HERE TO SELL!! He will rip you off!!!! I brought in some scrap gold to sell. Solid 14k. When I entered the store he was helping a customer. He left that customer to come over to me, took my scrap gold, and went back to the other customer. With my gold in his hand, he stood with the other customer, talking for a good 5 minutes. Are you kidding me???? I would have waited for him to take care of the first customer before he came over to me. But he insisted on taking my gold and going back over to the other customer. And he and the other customer weren't even talking business!! They were talking about something totally irrelevant. The customer didn't seem like she was in any hurry, and didn't seem like she gave a crap that I was standing there waiting. The point is that the people in this store are RUDE and INCONSIDERATE!! So finally after weighing my gold, he gives me a price of 50 dollars. I paid over 200 dollars for this necklace!! I told him that, and he said that the gold prices went down, and that the necklace was under 1 gram. TOTAL BS!! I took my gold and left, went to a different jewelry store, and sold the scrap for 100 dollars. So that is FIFTY dollars more than what ATC jewelers offered me!! So my point is...DO NOT GO TO ATC JEWELERS!! THE GUY WITH THE GLASSES IS RUDE, CHEAP, AND HE LIES THROUGH...

I have dealt with Jimmy for over 15 years. Trusted him always. We brought my husbands wedding band to him to have one made for myself being mine was damaged years ago. When we went to pick up they did not have my husbands band and the band handed to me was to big for me and to small for husband. After 8 weeks of waiting I pick up husbands ring that was only to be copied to find out they cut the ring to my size and when they realized they made an error instead of owning up to a mistake they lied totally lied about everything ... Took husbands ring to another Jewler that SHOWED us where it was cut. This broke my heart. These people are NOT to...

Brought my g-shock there for a new battery, when I got it back, the display wasn't alligned properly in the case and the buttons weren't fuctioning properly. After explaining the problem to them and how it wasn't like that before they touched it, they kept trying to make excuses as to why It was like that and would not admit that they may have moved It while changing the battery. After arguing about it they told me that they can't do anything to fix it. I'm sure it's an easy repair however, I shouldn't have to do it. I definitely would not trust them with any of my...