I debated on making this review since i wont be beack to the area for a tux, but i decided to go ahead.
I went in on a friday evening to pick up my tux for a wedding on that sunday. I was greeted and i exolained i was picking up a rental. The lady went to get it and that was that. I was under the assumption (by the other wedding larty tux renters) that i was going to be trying everything on to make sure it fit. So i asked her wjem she handed it to me, if i needed to try it on before i left. She casually said 'if you want to'. Amd pointed to where the dressing rooms were. So i went and kinda just tried on the suit jacket, because it felt like i was imposing on them. It felt akward and very unwelcoming. I headed to my hotel swiftly after that. On the wedding day my shirt seemed like it was a size too big. This could have been rectified if i tried everything on when i picked it up. I live out of town and didnt want to fly with the suit so i chose to pick it up at this location. Bad idea. Wont be using this...
Ā Ā Ā Read moreI recently went to this store to have my 7yr old fitted for a suit for a wedding. I told her the colors etc (gray suit, blue tie) . After measuring him she told me my total cost to rent his suit for 1 night would be $226. I about died!!! š± I then told her few yrs back we rented a gray one for under $100 for my other son. She said āoh ya we have one under $100 but only in black.ā I said fine Iāll take the black one bc thereās no way Iām paying that much for my 7yr old!! After thinking about it that night I decided to call the Temecula location (where I was picking up the suit) and tell them the story to see if they had any other options before i took my business elsewhere. Christian helped me and was very nice. He told me they did have a gray option. Not sure what was going on with the Encinitas lady but sheās making MW lose customers. So just beware if you need a childās suit from this location and donāt want to pay $226 you may need...
Ā Ā Ā Read moreThe store wasnt willing to drop the price on a single suit, cause it was buy one get one free sale. They will not work with you on the price. They scheduled me to have my tailoring done on a suit I did choose out by a Friday, which because of a tailor falling ill, sent my suit to another store without my permission (they asked for permission after the fact). When I went to try in my suit they sent to the other location in Oceanside, it wasnt even my exact suit that I had tailored (pants were way too small for me to use, and the jacket was in poor condition). Theu changed it to another suit I had tailored there without additional cost, but I also paid for a permanent crease that didnt come with this new suit.
Buyer be cautious, they bait and switch, and they will try to pull fast ones on ya. Never again will I do business with...
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