Essex Junction Market — Local services in Essex Junction

I WILL NO LONGER SHOP AT MAC’S MARKET!

I supplemented my regular shopping trips, for many years, by shopping at Mac’s Market. I spent thousands of dollars there, even though their prices were more than other grocery stores, because it was located close to my gym and was a convenient stop afterwards. I refer to shopping at Mac’s in past tense as I will no longer shop there after a negative experience yesterday. I was insulted yesterday, when a manager named Linda gave me a hard time when I asked for a refund of money when I was clearly overcharged on some shepard’s pie. I was charged $19.90 for a 2/3 or less full small styrofoam container that holds a regular human sized serving of hot food. She asked me how she could know whether I went in my car and ate some of the shepard’s pie and was now asking for money back. I told her I had not eaten any of the food and I wouldn't ask for money back if I had. I also asked her how she presumed I would have had time to eat the food in the few minutes I spent wheeling out my cart of groceries, unloading the groceries, reviewing my questionably high priced receipt, walking back in the store, asking for a manager and waiting for her for a few minutes. She said she didn’t know how long I was out at my car and that I could have eaten part of the food. I told her to check the time stamp on my receipt, which showed only 5 minutes had passed up to now, a few of which were spent waiting for her at the service desk. She then told me she would need to check the security cameras to see if I was lying. She said I should have checked my receipt before leaving the store, not in my car so there would be proof that I didn’t sneak and eat the food. I felt insulted and angry at this sort of treatment. She went out back to check the security cameras and to call someone and then came out and weighed the food on 3 separate registers, which all showed I should have only paid $7.99. She said this was proof I ate some of the food and not that they miscalculated the price. Are you serious??? This is gross incompetence on her part, especially because that container could not have held more than $11 or $12 of shepard’s pie if you liquified it. I demanded the money that the store owed me so Linda then called what she said was corporate to ask if they could refund my money. Finally, results came after waiting at least 20 minutes total while my food became cold and while several other customers heard Linda accuse me of being a liar. I would suggest Mac’s have a stern talk with Linda and tell her not to treat people like dishonest trash. I will no longer shop at...

I really wish I had better things to say about Mac's Market. The appeal is great because it's the only grocery store in town, 1/4 mile from my house. When I'm out of milk, bread or eggs, it's very convenient to get what I need and not have to go out of my way to a HUGE box type supermarket. I love the fact that Mac's is small because I am easily overwhelmed in a supermarket where the first 10 aisles have nothing to do with food. However, I agree with the others. Most things at Mac's are VERY overpriced. Even with sales, it's hard to justify the cost of shopping there. The deli is nice because I do like Boars Head cold cuts which are hard to find in our area. I will say, the prices are not bad there. But the rest of the store - it's just outrageous. I understand Mac's in Stowe - catered towards tourists with the Vermont souvenirs and nice selection of Vermont products. But for a struggling family in a NON TOURIST town - Why? It would be so nice to be able to shop there on a regular basis, but with limited income for food - it's just not possible. I like the selection but hate spending $40 on one or two bags...

I shop there every day I love everyone that works there they are always looking out for me and are concerned about me. I have sezuire and they watch out for me and always ask how I am. They wonderful kind hearted people. U couldn't ask for a better store it's like a family. I love the meat that they have it is fresh cut it's not nasty Processed meat, it's cheaper and I always tell people if they want to buy good meat that's where they need to go. Meat at any other store is Disgusting and not worth spending your money on. Ever since I moved to Essex and found Mac's market I will not buy meat anywhere else ever again. My mother lives in hide park and she has brought a cooler with her to my house before in the past just to buy meat from Mac's because of me showing her the price and Quality of the meat. I love the store and I love the people there. Thank to all of u that work there u...