First, ignore the negative reviews. None of the staff have an attitude and some customers have unrealistic expectations. Every company has their own polices. I often visit Essex Mail Mart, and I absolutely love the staff there! They are fair, honest, and extremely helpful. I was thrilled when they moved from their old location to the new spot in Centerbrook. Skip the big corporations and franchise locations and choose this incredible local company if you're nearby. They take great care with everything you...
Read moreI had 3 returns which required printed labels. I called on Friday and was delighted to talk with Jayden. He told me to ask for him when I go on Saturday and he wod help me to print out the labels. Jayden was amazing with regards to amazing customer service. It took a while for him to search for the emails from Amazon and Clinique. He did not give up, he printed the labels and sent my packages away. Stop by and ask for Jayden you will be pleased with your...
Read moreWow, I sold a lamp online and decided to ask this company if they could ship it for me to NM and the woman said it was going to be sooooooo expensive. At this point she had no idea what size it was or anything. The lamp could have been only 8” diameter and 10” in height. Didn’t matter what size she said sooooo expensive. I would not consider this company a packing ant shipping company at all. Go...
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