North Coast Roleplaying — Local services in Eureka

Updated, So I am gonna take a minute and say just how overly satisfied I am with my order. I called them Sunday around noon and expressed how NOBODY in my immediate area (Redding, Ca) had the product (Shadowrun 6th edition beginner box) that I had been looking for in stock. Barry at North Coast Roleplaying (4 hours away)told me that they had it in stock and would ship it immediately the very next day if I would like. I was a little hesitant dealing with a mom and pops establishment but decided to do it. I called him back 15mins later and gave them my Credit info and Shipping info, 3 days later it is sitting at my front door giving me exactly what I wanted at cheaper than Amazon Shipping AND FASTER SHIPPING. Even though I pay AMAZON over a hundred bucks a year for two day shipping (WHICH NO LONGER IS 2 DAY SHIPPING) I would have received this item after our get together date of this weekend which by AMAZON calculations would have been next Friday (Not two day shipping)

All in ALL to sum this up, this transaction has been above and BEYOND my expectations and renewed my trust in Mom and Pops businesses, If I ordered roleplaying stuff I more often (And I was RICH) I would go ahead and hand 100 bucks(the money I give Amazon for 2 day shipping) to Barry and his staff for his excellent communication and a overal great transaction. Please if you are needing anything to do with roleplaying I URGE you to try these guys, they are FANTASTIC! I will continue to call them any chance I have in the future as should you if you need any role playing items or board games or for comics for...

I came here recently to satisfy my quarantine needs (board games and roleplaying games). I was met with one of the most friendly and knowledgeable people behind the counter. I asked a zillion questions and everything was answered to the best of his ability. The store had a massive selection and a far wider variety of games than any other store in the area. I ended up leaving with the Cities and Knights Expansion to Settlers of Catan and countless future games that I plan to buy soon. Fast forward to the evening and I open the shrink wrapped from the manufacturer game.

I was missing a sticker pack. A really simple error by the manufacturer and not the end of the world. Regardless after spending a good chunk of money on a game I want the whole package. I contacted North Coast Roleplaying about how to resolve the issue and have been given the best service. I have had to jump through a few hoops and make several calls to the store. Each time though I have been assisted and helped far beyond my expectations. I know that if I am back in the area and in need of games this is the first place I will go, I would likely choose this just for their selection alone but the service and assistance truly seals the deal. I have been blown away by it and would highly reccomend anyone to swing...

On Free Comic Book Day the owner said they would be participating but in reality just put out a bunch of old Halloween freebies and Preview issues that are available 365 days a year. Funny he thought he would get away with this without anyone knowing. A "regular" asked where all the good stuff was, and he told him to "come back later when all the transients have left," referring to us little people that don't go in there on a weekly basis (I buy most of my comics digitally). I bought an issue out of gratitude for what I know is a very hectic day of handing out free comic books, but now that I know this guy is a scammer I would like to do something other than what I originally intended with said comic book.

He's rude to his customers and clearly has lost any passion he once had for his business. Don't go here, go buy your stuff...