Was happy with my sound system they installed 4 focal speakers, Alpine 4 channel amp, and Tacoma stealth box with a JL audio sub. Was awesome till the sub blew, had it installed early 2017 now roughly 8 months later today I went in to get it replaced by warranty and they kept telling me I wasn't in their database and they had no records of the work I had done to my truck... They charged me ~$2,200-$2,800 when I first got the job done, I find it incredibly difficult to believe that they have no record of this transaction. All I've been able to find is a receipt of my initial deposit for the stealth box, now I'm starting to wonder if they intentionally didn't give me one and told me it was in the box with the old speakers and I just didn't check because I was so excited to have a sound system.... I'm not really sure. I'm going to take this deposit receipt from 1-12-17 if I find out they won't let me collect my warranty and they really can't find any record of the work they did on my tuck I'll just buy a new sub for my stealth box somewhere else and they'll have lost me and probably anyone I know as customers. This whole ordeal has been very unprofessional in my opinion. Edit: had a filing error they were able to find the receipt for my complete purchase they had me worried but came through in the end, guess It was an unlucky mixup these guys are solid again in my books maybe just a lil...
Read moreThis place is a joke I call they tell me the price of $350 over the phone to install a deck and amp. Which was already high. Then I go in because I schedule an appointment with them and I get told a totally different price it was actually over hundred bucks difference I don't know if was because I was Mexican or what but yeah it wasn't cool. Considering I had everything I mean everything to install the deck and amp. I also wanted the door speakers installed and they want to charge me $300 extra over the phone who knows in person and all they had to connect was connect one wire which I did myself cuz I had everything for the speakers as well. Fortuna give me a way better price but it's a really long wait thankfully I'm going down south to visit because they were giving me a way better prices it's not even funny how much cheaper it...
Read moreWent here to get my stereo wired in with my sub. They told me the stereo must have been faulty because the sub had no sound. They also made a salty comment on how I had a cheap boss stereo. They then tried upselling me a 110$ stereo. I declined and purchased another stereo else where and my sub still doesn’t work after installing the new stereo. They misdiagnosed my issue and almost got me to spend more money with them to install a new stereo when that wasn’t the issue. Gonna just keep doing my own diagnosis on the system. One guy said RCA-Aux hooked up to his phone worked on the sub so I’m gonna run a splitter from my phone to the sub and stereo. That’d make a 20$ fix instead of their 110$ Stereo +80$an hour install price “fix”. I don’t have the most conventional fix but better than their money pit fix. Wish I could give a...
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