Eureka Natural Foods — Local services in Eureka

Before buying a coffee from the Cafe, I specifically asked if they had regular white sugar. In the past they have only had Stevia and raw sugar. So I made sure to ask this time. The counter girl said yes. There is white sugar. So I bought a cup and was looking around for the white sugar. Another worker approached and asked if I was looking for anything. "Yes! I'm looking for the white sugar that's supposed to be here". She said "this is what we have. Stevia and raw sugar.". I told her I asked about white sugar before I decided to buy the coffee. There is a difference between raw sugar and white granulated sugar. I asked about the price of a cup. I wasn't trying to buy a 3.00 cup of drip coffee and end up without regular sugar. The woman got weird and subtly hostile and said "the price of MY coffee is listed on the menu.". At that point I felt kinda bullied into buying this cup of coffee and using this raw sugar that I hate. Later on I went to visit the hot bar and realized I didn't have enough hands to hold the coffee and fill up a box at the hot stand. I went back and asked her if there was a safe place I could put my coffee while I visited the hot bar. She said I could leave my drink right there at the counter and she would watch it. It wasn't ideal. I was hoping to stash my drink somewhere where multiple people wouldn't be hovering over it as they purchased their own coffee. Everything about interacting with this cafe woman just seemed kinda tense no matter what. She seemed annoyed. It was like she couldn't keep the anger from showing. She was subtly mean the entire time. I was glad to see her clock out from her shift. She seemed really tired and frustrated. Are you guys paying her enough? Idk. The person selling coffee should know the difference between white sugar and raw sugar. In the end, my visit to the deli cold/hot bar/deli for cranberry sauce and dolmas went way better and made up for the awkward experience with the coffee woman. Katie was running back and forth to fill customer orders and made sure to let me know that she saw me and that I was next in line. I watched her follow procedures to the T. She washed her hands between customers and dishes. She went above and beyond to make sure our containers were clean without drips. She was working fast but was still able to convey a welcoming atmosphere. Not once did she seem annoyed or inconvenienced like the coffee lady. Katie seemed genuinely happy to serve me. Katie is the only reason why my review is 5 stars. She completely made up for my weird coffee mishap. I left the store happy because of Katie. She made the difference between a sour Thanksgiving experience...

I'm an organic shopper and I shop here way more than the Co-op, which I call the Co-opt (because it isn't a real co-op). The organic produce in season is almost always cheaper at Eureka Natural and it's often from the same local farms as the other stores. I don't shop the aisles or out of season produce, so I can't speak to their prices on that stuff.

I wish they had a better selection of organic cheeses- the Co-opt wins there. But I'm glad they carry the Rumiano butter and Strauss dairy products. We don't eat meat too often, but appreciate that they carry Eel River organic beef at the counter. They are always happy to fill my own container, too, which I really appreciate!

The bulk section is a mess, but it's that way at the Co-opt and Wildberries, too. If you shop the bulk sales you'll get some awesome bargains, also same as the others. Sometimes things are stale- the "new" peanut butter chunks were pretty old last time. But the bulk nuts move quick and have been fresh every time.

If you're going to buy a whole bag of something like rice or beans, go to the Co-opt and talk to Karl or Joel. They'll hook you up with a way better deal. Or go online to Azure Standard, who has free delivery stops every month at the airport, in Eureka, and in Ferndale.

It's always busy around 5 pm- I'd avoid the whole area if you can around then!

I feel bad for some of the cashiers at Eureka Natural- their bosses can be pretty useless. It's such a crappy job- not having support from superiors makes it worse. Last time I was in line, I watched one of them walk away from bagging a customer's groceries to chat with one of his buddies. And at the same time, the cashier was trying to get his attention for a bottle return. He ignored her, too busy with his friend to be aware at all what was going on in the store, let alone the cashier. He walked outside and continued chatting while the line just got longer behind me. I'm pretty sure that guy is paid too much and probably shouldn't be supervising. And for that matter, why are all the supervisors guys?

My big hope is one day they will have 100% organic selections at the prepared food counters and salad bar. It always smells so good when I walk past, but it's all got conventional...

After giving this place my money for the last 14 years, I will never shop here again. The way my child was treated there is not ok. If he felt like he was about to pass out from wearing a mask and had his nose out at all, he would be loudly, and aggressively yelled at, this happened with multiple staff. He has a diagnosis that makes it difficult (to say the least) to wear a mask. The way my son was treated was nothing short of discrimination. The last time I’ve ever gone there, we were followed around by the manager and we ended up in a corner of the store where nobody was around at all, and my son was trying to take a few breaths. This manager asked us to not shop at that store anymore, as she was not social distancing, and also had her nose out of her mask. I told her how long I’ve been a customer there, and asked if that was really worth losing my business. She did not care. They do not care about me as a loyal customer, and don’t care about my son’s mental health. They discriminated against him. Do not shop here! No grocery store, where people access food should require every person to wear a mask, and cut off their oxygen, even if they have a disability or a diagnosis. It’s not just a private property, they are open to the public, and providing a public accommodation. It wasn’t legal, or constitutional for businesses to discriminate against people for the color of their skin in the past, and it’s not legal today to discriminate or segregate based on people’s...