Really dissapointed with this website, first off there is no login link on the main page to access your saved designs. You can only get to your profile again by clicking start a new design/etc. before it gives you the option to view your profiles saved designs. It's 2018 please update this...
And speaking of saved designs...lol. Mine were deleted from my profile after two days of creating designs for a potential streetwear brand I've been working on. So with no warning or indication why they are all gone from my saved designs on my profile.
I had done a few quote requests to get an idea how much certain shirt brands/long sleeve/ etc would cost bc they don't offer any sort of price range until you do that which is ridiculous bc it's wasting time on both sides of the process..
This could be a great company but I'm highly dissapointed with their website. I understand if I was stealing logos or using copyrighted images but I uploaded my own brand logo I created in GIMP and used their default images they provide as an option (which I really like) but at this point idk if I'd ever consider using them as my preferred printer.
I did take screenshots of all my designs and zoomed in views as well so I can re create them on the site but it's just annoying, hopefully I hear back from them and get an...
Read moreWorking with UGP was a fantastic experience. We were a bit disorganized on our end during this process — after our initial design upload, we experienced some significant delays in finalizing our design concept and determining how many shirts we would order — but Sophia was endlessly patient and helpful throughout. In addition to putting up with our ever-shifting deadlines, she forwarded our design to the UGP design team to make sure that some of the smaller type would still be legible (spoiler: the logo turned out even better in real life than they said it would), and she made sure that paying through our SOFO account would be as smooth and easy as possible. Additionally, the cost per shirt came out to something like 8 or 9 dollars on our order of 30-40 tees, which struck me as an absolute steal in the world of custom apparel. All told, I can't recommend UGP highly enough; they do tremendous work, and I would happily do business...
Read moreOverall I think they do good work, but there were a couple hiccups. I was told, by Jasmine, that the shirts run small,.very small, so I should size up by two sizes. I got an XL instead of a Med, and the shirt is definitely an XL. Not small at all. So my shirt is two sizes too big. The printing is fine. It looks good. But the artists were kind of lazy with their ideas. I had to go back and forth with them a few times They couldn't grasp my concept for my shirt. It ended up taking 3 weeks to get my shirt. From the point I paid for my order, it took them 9 days to send me their first draft. But, they definitely shipped it to me quickly in time for a party I had. So overall 4 stars. I would use them again. But definitely go about things differently. I was happy they were able to.do one shirt, as every other place I called required a bulk...
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