People's Furniture Mattress Outlet — Local services in Evansville

Back pain lead us to People's Furniture Monday June 6, 2016. I was looking for a recliner that had great lumbar support. We were greeted by Jacob who showed us around. He directed me, based on my requests for lumbar support, to the chair that is now in my living room. We chatted for at least 15 minutes as I wanted to see how the chair fit my back over a period of time. We left and he put the chair on "hold.' I called him this morning (June 7) and purchased the chair. Of course I wanted in this afternoon. I had to leave at 1:30PM and he scheduled his delivery personnel to be at my house between 12 and 1PM. He and a delivery person arrived at my home at 12:15 PM. He didn't have a free delivery person so he came himself. That is customer service folks. Thanks Jacob. (this is not the first piece of furniture we have purchased from People's and won't...

I purchased a Flexsteel power reclining sectional several years ago and one of the seat springs broke (after heavy use I might add). I called and talked to a customer service rep and they asked for a photo of the broken spring. After receiving the picture they ordered a new spring assembly that same day and shipped it to my door all for free! It arrived in a little over a week, and all I had to do was swap out the old with the new (I have a good friend who does furniture repair and he helped me). Now I have a “good as new” sectional and it was one of the most hassle-free experiences I have had. I highly recommend this place if you’re furniture shopping and l would definitely encourage you to consider Flexsteel brand for the quality and life...

We appreciated the welcome and he gave us space to look on our own,,but he had a bitterness to him about the competition and the types of homes they have vs him and his business. Owners or employees should never disseminate the other local,owners who work hard and have no clue how life was for some of these people to get to the success they have today. The place is expensive, always has been and although I would choose to buy here, I would prefer personal,opinions be...