Sanctuaire Interiors — Local services in Exeter

The shop is beautiful. Our review score is based on a full kitchen remodel that we hired Sanctuaire Interiors for. We were very unhappy with the services provided. I have come in contact with people who have had similar experiences to us while working with Kelsey. I wish I would have known beforehand, which is why I’m posting this. A full remodel is a huge undertaking for any family. We wish we had chosen a designer who truly cared about our project. We tried to address our issues with how she was handling our project early on. She continued to be unavailable, inattentive, and unapologetic.

Attached are photos of what we pinned as inspiration versus what we received for our appliance garage. Kelsey spoke to our cabinet maker and told her how to construct the appliance garage during one of our meetings. We called Kelsey the minute our appliance garage came. We notified her of the poor design. We already had Taj backsplash that was meant for the space and it wasn’t going to work. Rather than coming to our home and helping to find a solution, she just said it was the cabinet maker’s mistake and that all cabinet companies do things differently. Since then, we’ve had the cabinet company help us redesign the appliance garage to make it a focal point. We understand that things don’t always work out the way everyone envisions or miscommunications happen, but we definitely expected the designer we hired to help get us an end result that we loved. She put forth zero effort in trying to make it better. This is just one example of something we have already had to redo in our brand...

Kelsey renovated our main living area, dining room and kitchen. It was major design changes to suit our aesthetic. She helped bring our vision to life, making it beautiful, cohesive and finally feel like OUR home. She managed contractors and orders throughout the process and was easy to contact as needed with questions or concerns along the way. Since then, we have hired Kelsey and the Sanctuaire team to assist and redesign the rest of our home (guest room, nursery, master bedroom, bathroom and office). We truly feel her expertise is well beyond anything we could have completed on our own. Her team and main contractors are extremely trusted and recommended. (And their shoppe has really cute decor!)

The photos are of our home, but snagged from Sanctuaire IG because they’re way more professional than what I would take :) Our newest project photos was featured in April 2025...

Kelsey was wonderful to work with! We hired her predominantly to help with fine-tuning selection finishes and sourcing products. We were managing our kitchen remodel ourselves and knew that between being busy parents, working, and managing the project, having outside assistance to nail down the finish selections and sourcing was going to be a lifesaver for our time and sanity, which it was. We also wanted to be sure in doing such a major product that we didn’t miss anything, so she was great to run any of our ideas through. We’re super happy with the...