U.S. Bank Branch — Local services in Fairfield

It's frustratingly slow... If management cared about customer service, they would have addressed this simple problem by now, given the multiple complaints. It's always the same whether there are five people in front of you or none; you'll wait a good 2-5 minutes for a teller to assist you per person, even though there are always 2-3 tellers available. They seem to be in no hurry to serve customers, and it all depends on the tellers' own timelines. They can often be seen checking their phones and chatting with each other, which shouldn't be causing these delays. Again, it's clear that management doesn't care. The tellers are usually nice, but they aren't always 100% professional. Their demeanor, however, is...

We've had so many problems with us bank. starting with the account balance not accurately reflecting and then one day 600 dissappears from the account because it finally updates. we got tired of it and decided to switch banks. we go in and close it and I couldn't close my personal account yet due to a pending charge. when they closed my account, they took the debit card from the joint account and attached it to my personal account. now they're allowing charges from that. Joint account to go through on the personal account that has no money in it. So I can't even close the account because they did something I didn't authorize or approve and i'm not paying these overdraft fees. Because I didn't...

I had a very bad experience at this location today. I went to withdraw money for an upcoming wedding and there were two bankers there at this location who talked very rudely to me and were questioning me about my account and why I had a certain amount in my account, which I thought was none of their concern, I was a little disturbed at the way they were interrogating me like I am a criminal. I felt like leaving the place but had to get my work done due to lack of time. I don't think I will ever go to this location again. Also the person who was helping me took forever to give me my money and kept asking the other ruder person for help as I think she was not sure what...