Ocean State Job Lot — Local services in Fairhaven

So I go into the store to buy two shirts, I get to the cashier and she asked me if I had a phone number for her to put in for any sales. I politely said no thank you. She looked at me and said really? And I said yes no thank you, she says you know we don’t call you or anything like that. I said I know…… but no thank you. After three no thank you’s … she continued, and said “I really hate it when people don’t take advantage of our sales!” And I’m thinking I said no thank you three times, and I said that’s fine, but no thank you yet again. And I don’t take everything literally… But after three times saying no thank you … and then her expressing her hate for me not taking the sales option. Especially in today’s society where everybody is so touchy about what people say and do. If the customer says no thank you the first time it should be dropped, the second third and fourth times shouldn’t even happen. So I’m sorry Pauline I had to say no. My wife has the card anyways and we never get anything off of it anyhow..anyways… so, have a great day. Other then that the store is awesome! Even pauline, because shes just doing her job.

I’m glad to see nothing changes. Today I went to your store yet again to be insulted. This time I had a cashier name Steve and it was around noon time. It was not busy. He asked me if I had a card? And I said no and then he says I hate it when people like this don’t take the card. “ And I looked at him kind of shocked because I’m like OK what the heck was that all about. So then he turns and he’s talking to the next cashier while doing my transaction. And gets confused and starts taking the next lady in line stuff and I went whoa whoa whoa hold on that’s not mine. I go hit some cash money And he looked at me goes no and I said no and never did anything for me. Well, he looks at me and says a credit card never did anything for you. I thought he was asking for the shoppers card that you guys give out which I have said no to a bazillion times and have been told how much the cashier hates it when customers don’t take the card. Here it is two years later go back to the same store and guess what it happens yet again. You got your cashiers that the customer is 90% always right, that if they don’t want another useless card in their wallet or on their phone or whatever no no, you don’t have to tell a customer that you hate it , when the customer doesn’t take advantage of it, there is no advantage. I have never gotten anything on my card from the store. This is not a review. This is a real review and I will never go there again. Once you get insulted by the cashiers 2/3 times I think it’s game over 4 shopping here….. if I could give negative...

I usually go here with my gf occasionally to grab some stuff cheap. It’s why anyone and everyone goes to job lot. Well today I brought my mother and gf because we were looking for a standalone AC unit and some other misc items. We go to cash out and have to wait in a long line like usual and when we finally get to the counter we have an associate who just won’t hold back. He kept messing up our total and telling us about this gift card deal they have, and my mom answered first saying she was not interested. Then he does the whole thing again, and my gf responds that she’s not interested. He goes on to tell us 4 different times and we just keep saying “thanks but we’re not interested”. Then I had to go to the register because he was physically making my mom and gf uncomfortable because he would not back off on this whole gift card thing. I finally went up and just ignored it all until he finally let us just give him the cash and cash. To end this statement I am not upset with the employee, he is most likely told to force this thing down the customers throat. But no means no. We didn’t say it once or twice. It was at minimum 5 times we had to hear about how we should do it and “I’ve never once had someone turn this down, that’s crazy, all my years here you guys are the first”. Just take the money and let us leave. This was just a weird interaction and I think I’ll just go to Dartmouth next...

Always a 4-5 star shopping experience, but a 0 star checkout experience. I can never understand why it seems like time stands still in line at the register. always a long line to checkout, folks behind the register seem to have a good attitude/demeanor, but no sense of urgency whatsoever. Again usually very friendly staff, but always feels draining waiting to check out.

Today I discovered that regular cashiers are not allowed to delete an accidentally-scanned item, and need a manager or supervisor to come delete the item. This happened with the customer in front of me, and the cashier repeatedly had to yell out that they needed a delete, with no response from any sort of supervisor for a few minutes while the line grew longer. Finally after yelling out a few times, the cashier had to leave their post and go find a supervisor to come delete this item from the transactions. Why in the world do your cashiers not have the ability to delete a miss-scanned item???

Love this Job Lot’s selection, but yeah idk register is never moving at a...