AutoZone Auto Parts — Local services in Fairhaven

Had the best experience today. Unfortunately, I am unaware of the specific employee who helped my mom and me today, however, he was an older man with blue rimmed glasses and a slight accent. Both my mom and I needed windshield wipers for our cars and were overwhelmed when we saw the plethora of options in the store, even though we did do some research prior to arriving. This employee came right up to us and told us he could help us. He proceeded to the computer where he put in the year, make, and model of our cars to find the correct wipers. He then printed out the numbers and helped us find them. He rang us up at the register and proceeded to lead us out to help me change my wiper. He showed me how and took all my trash and told my mom she could come back if she needed him to change her wiper too. The absolute BEST customer service ever. Kindness goes such a long way. Thank you Mr.!!!!!!! I’m so sorry I didn’t get your name. Would absolutely...

Went to fairhaven store.the guy tested my battery and said it’s bad.i brought it back Sunday 4/21/19 around noon for a new battery.the manager put it in and my car don’t start.tried a couple times and says my starter let go.i just had it put in.i said no I doubt it..so he leaves me in the parking lot.packs up his tool tray and goes inside.never to acknowledge me again.probably cause he made $184 off the best battery they make cause that’s what I bought.so now I take my tools out.put the terminals on nice and snug,clean the acid up and yep start my car.i should of taken the battery home cause i obviously know way more than this guy who claims he’s been with autozone 10 years.mind you it was raining out.ive been going there faithfully forever..I swear I will never go there ever again or will my family and friends.yep take the money and the hell with...

Got my battery replaced when it died with great speed and efficiency.

However, one of the workers (Mike) has been harassing me through text since my visit, claims I was flirting with him when I wasn't. He got my number and full name from their system. I now fear going to AutoZone when I need something done with my car and have to go somewhere else where I know I won't be harassed and have my personality and actions misinterpreted as "flirting."

On another note, my last name is spelled wrong in their system. I have no idea why they think an L at the end of my last name is supposed to be there. I have never been asked for confirmation, so going there is now...