Global accessories Summit Mall — Local services in Fairlawn

I have never in my life left a negative review until now, and it is still something that I hate to do, but if I can stop another person from experiencing what we did, I will. I took my son's iPad here to get a minor crack repaired, this alone was the only thing wrong with the iPad, it is not even a year old. When I returned to pick up the iPad, it was completely inoperable. I couldn't type on it, shut it off, nothing. The staff did offer to "try again," but at this point, the last thing I wanted to do was give it back to them. So I went next door to the Apple Store to see if they could fix it, they could not, the iPad was broken and they do not take screens apart. So with this, I went back to the kiosk to ask what happens in the event that they break an iPad. The response that I got was that it is risky to replace an iPad screen and that there was nothing they would do for me, other than refund. So I left their kiosk with a broken iPad that I am still paying on. I know they have great reviews on cell phone screen replacement but 0/10 recommend allowing them to touch an iPad because they may break it and offer...

Quick repair yes. Reasonable price for the service provided, no. I got my iPhone 12 screen replaced a few days ago. Upon picking up my device I noticed immediately terrible contrast , pixelation & bad resolution. I mentioned it to the gentleman who performed the repair & he insisted it was “okay” & went to my dial screen & said “ see it’s good”. I knew it wasn’t “okay”. But he continued & I just paid & left. I then began to notice I can’t swipe my screen to close open apps or change apps without multiple attempts. Then I get a warning on my phone saying my display wasn’t working properly. Ironic. I called & there’s nothing they can do & was “certain” nothing was wrong with my screen. $128 later & I need to get my screen replaced again. I’ve never paid more than $100 out the door for a screen replacement let alone have had this experience after getting my...

Had cracked screen replaced on a slightly older iPhone 13 Pro — Apple Store right across the aisle was going to charge more than $100 for the same repair. May have just been the timing, but he was also very efficient, completing it in under the amount of time he had expected it would take. I’m very happy with the job he did and would definitely recommend. Look for the phone case kiosk right in front of Bath & Body Works — I’m sure he’ll do a great job...