Sanford Medical Center — Local services in Fargo

My father came into the ER from a medication overdose, they spent more time trying to get his information than getting him to a room and treated for. He was barely conscious and totally lost with everything so he could not respond and give the check in lady his information, and when I tried giving her the information, she still couldn’t find him in the system.

After that struggle, we finally got into a room where he was hooked up and needles got stuck into him, the nurse was very rude and borderline yelled at my dad trying to command him on what to do and how to act. My dad could not control himself and flinched/moved at the pain but instead of the nurse acting calmly and trying to calm him down, she kept yelling at him and threatened to call security (since he was also swinging his arm around due to the pain)

Once he got hooked up, nobody really told us anything, if he was dying, if he would be okay or not, if they needed to do anything out or flush his stomach out. Nothing. Speaking of which, they never even did flush out his stomach or get rid of the toxins in his body. All they did was monitor his heart.

Eventually they decided to take him to the other Sanford on Broadway, I’m not sure why they did, I wasn’t around for that part. But once I met up with him at the second hospital, they had him once again, hooked up to monitors, no info on what’s going on or if he’s stable or not. (which he wasn’t by any means)

We received no information or updates. No water or food was given to him since first being admitted, and at this point, 7 hours had gone by. It wasn’t until my mother demanded they treat him better and give him at-least water or wash his mouth since it had been very dry from the medication. As well as putting in an IV that would feed him, that’s when they started doing things and actually made an effort, but it didn’t last long until he was left again with nobody but a nurse who had to monitor him through-out the night, and to that male nurse, thank you, you were the only kind and reassuring person through-out this whole experience, I wish I could thank you personally. All the other nurses had thick accents and barely spoke or understood english, so that wasn't very helpful.)

After a night of staying at the hospital and no updates or anything done to him, he eventually started remembering things and was in a stable mindset and started getting fed later in the day.

But throughout all of that, nobody ever gave us clear updates or information on what was going on, nobody treated it like an emergency that it was.

I could’ve lost my dad in this situation. I don’t know why they didn’t take things as seriously as I did.

So thanks sanford, for...

My experience at the Sanford Hospital in Fargo was terrible. My boyfriend brought me into the ER as I had ongoing symptoms that were worsening. I am only 28 years old and I was having difficulty walking. I couldn't stop sweating and I had a terrible migraine. I was lightheaded, dizzy, extremely weak and felt exhausted. I had been doctoring regularly for ongoing health problems that were not yet resolved. According to prior labs from doctor visits from the last year, I had elevated inflammation, an elevated platelet count, and elevated cortisol levels all for several months. The ER doctor I saw accused me of lying about my symptoms, accused me of making them up, and asked me why I was even there. He told me he only deals with heart attacks, then very sarcastically asked me if I was having a heart attack. He tried blaming my problems on depression. He asked me twice if I was pregnant and also had an ER nurse ask me, as he did not believe me. He did a pregnancy lab test on me without asking, after I had already told them that I knew I was not pregnant, and of course it came back negative. He never looked over my medication list nor did he once ask me about my medications. My boyfriend and I wanted an MRI ordered on my head, and he flat out refused. Whenever my boyfriend or myself would try to talk, he would almost immediately cut us off, and didn't want to listen to anything we had to say. The whole time we were in there, we could very loudly hear staff goofing-off about inappropriate things in the room right next to us. It was still going on when we left. It was very unprofessional and a waste of their time on the clock. The doctor told me that he couldn't do anything for me. He refused to do any further labs or any further tests on me, and sent us on our way. We both got very vocal about our frustration, disgust, and disappointment with the service there, and were followed out very closely by a security guard, almost all the way to our vehicle. I was in tears as my legs felt so weak; I was still having difficulty walking. I felt like death. The next day, I was able to get in with my internal med doctor at Essentia, who actually listened to what we had to say, and immediately ordered a head MRI. I later found out that I have a pituitary tumor that will require surgery and/or other treatment. I DO NOT recommend taking anyone to Sanford Hospital in Fargo. It was the first time in my life having to go into the ER, and it was a terrible first-time experience that I don't...

I have tried to give Sanford the benefit of the doubt about having an amazing birthing experience. We have had nothing but problems since I have had my son. Recently, my son received surgery at the main Sanford building off of I-94. He was the first procedure of the day, and we had to arrive at 5:30 for a procedure at 7:00. First of all, it was the doctors first day at Sanford (which was not disclosed to us), the doctor was 35 minutes late to the procedure, and the procedure took an hour and 45 minutes and we were told it would be 20 minutes tops. Following the procedure my son was taken to the PACU, which only one parent is allowed in, and that is the stupidest rule. About a week after the procedure I had reached out to his ENT doctor (who was not at his procedure and did not do his procedure), about some symptoms he had been displaying. Upon the response, we had found out that there had been minor complications during the procedure, and that is why he is displaying the symptoms. After discussion with the anesthesiologist, we were told "the complications were not disclosed with you as they happen often and we did not feel as if they were important enough to disclaim with the parents." We were told that his airway collapsed twice by the way, (which I think is a pretty important thing to tell a parent). After discussion with all the correct people, I had reported this to patient relations where I was told it was still under investigation as the first people that took a look at it, did not think anything deemed to be out of practice. I was also told that they only read the write up from the procedure, in which the complications were not noted anywhere in the write up. Now we are told that the report to patient relations will get pinged to the correct person and it will take a few days to "review" the notes from the day. We are very frustrated in the way that Sanford has handled this procedure and the complications during the procedure, and how they think it is okay to sweep them under the rug. My son is still having complications from his airway collapsing, and is still wheezing for air (which is a long term effect of this complication, that we would of never found out about had I not got ahold of his ENT doctor). We are VERY frustrated and disappointed with Sanford, and will be taking ourselves and our children to a...