Your Day by Nicole - Bridal Store Downtown Fargo — Local services in Fargo

I have never written a Google review before but I feel like I have to share this experience and save other brides the stress and heartbreak. The dress consultant girls are very nice and the store was cute with a nice selection of dresses. However, that’s about where the good stuff ends.

My dress is 2 pieces, an under slip dress with a short train and then a mesh pearl covered overlay dress with a train. I bought this dress a year ago off the rack at their encouragement because it was a pretty unique dress that hadn’t had much interest and I could get it at a discount. It was a size 12 and I was an 8 at the time. They assured me that their seamstresses could take it in no problem and that we should wait until a couple months out from wedding to start alterations.

Outside of the girls convincing me to purchase a dress off the rack that was wayyyy to big and not a style that could be altered that drastically essentially to clear out a dress that wasn’t making them money and to get a quick commission off me, they neglected to tell us that they don’t have in house seamstresses until my 2nd appt.

Side note, I am an out of town bride driving from the twin cities for these appointments and they ONLY offer 9am and 4pm appts for alterations which is very challenging to make work.

The girls pinning your dress ARE NOT TRAINED SEAMSTRESSES!!! They pin then they send the dress to an independent contractor seamstress who then has to try to figure out what the consultant had in mind and without ever seeing the bride in the dress or on a body at all.

My 1st alterations appointment, the consultant had said that because of the excess material she thought we should put in a seam down the center of the slip style dress instead of taking it in on the side seams…. and this point I thought she was an experienced seamstress who knew what she was doing so we approved it. She should have told us that it was not going to work out and that we should order a new slip in my size.

When I came to my 2nd appt (5 weeks to wedding) the dress looked like they hadn’t done hardly any of what we had pinned and discussed except for the center seam and the neckline of the slip. The outer overlay was relatively fine. But the slip was still MASSIVE and what they did do, genuinely looked like I could have sewn it better with my eyes closed. They left so much extra fabric in the center seam and the two layers of fabric did not lines up. The neckline was sewn bunched up and was crooked and wavy. One strap was longer than the other. I’m not a crier… well I cried that day.

The poor consultant was very nice and I know it wasn’t her fault, they did offer to refund the alterations ($280ish) and said I could try to take it elsewhere. On this short notice… that was unlikely. So we asked if they had a different seamstress who could fix what was done and make it actually fit. They said yes.

3rd appt (3 weeks til wedding) I didn’t even go. I had my sister pick up the dress and try it on first before I spent another 8 hours in the car to be disappointed. The fit was better but the center seam and the execution of everything was just so bad still. They also had done a bustle on both pieces and the outer piece is all sorts of messed up and now the train does not lay flat like it’s supposed to because they put threads in several places but the two layers of mesh were not lined up correctly so it pulls in different directions and looks terrible.

UPDATE 5/28/24: I was able to find a REAL seamstress who was astonished. I hadn’t noticed it before I got there but there is blue marker ALL OVER the dress along the seams where they had taken it in.

She told me the slip dress was a lost cause and I she wouldn’t be able to undo what they did completely and it would be expensive. So I’m wearing a $30 slip dress from Amazon under the mesh overlay.

Because of YDBN, I have a $1600 dress that I can’t even wear half of because I spent $300 on alterations with them to only RUIN it and make it unwearable. PLUS more $$ on alterations with the new person to rush fix...

Edit: Nicole called me personally today in response to my review. Unfortunately, whomever I had spoken to on the phone neglected to pass along the message to Nicole about contacting me. Nicole was very kind and took extreme care in our conversation, listening to what had happened and being understand of my concern of the dress integrity. She offered to refund me for the purchase of the bridesmaids dress, which was greatly appreciated.

Thank you, YDBN, for going out of your way to correct a problem that you easily could have ignored.

Original: I’ve had several friends purchase wedding gowns from here and have had great experiences. However, I recently purchased a bridesmaids dress for several hundred dollars and in my opinion it was defective—not to mention the bustling on the bride’s dress broke during the reception as well. Because I live out of state I was unable to try the dress on until a few weeks prior to the wedding—which was fine, I obviously did not expect to be able to do so any sooner. The dress I purchased fit fine in my opinion and the opinion of the young lady who assisted me. During the wedding my dress ripped, I understand that dresses can become damaged but another member of the wedding party had the same problem, in the same location...leading me to believe that the dress was poorly constructed. My educational background and personal experience also confirms this (I’ve altered wedding dresses before and have constructed my own clothing). I called the store the Monday after the wedding to voice my concern. I was given a run around and told that I would be contacted later in the week (over 2 weeks ago now) once the owner returned from some vacation time. I don’t anticipate being reached out to anytime soon. For a place that seems to pride themselves in high quality customer service and products my experience has not lived up to the expectations by a long shot. I know that my personal experience does not reflect the majority of people and I certainly hope that not everyone has my experience. It just seems unreasonable to pay an excessive amount of money for a single item that breaks within 24 hours of use. As someone who understands clothing and it’s construction more than the average person I would not recommend YDBN due to the poor quality of product they have available and the seeming unwillingness to correct...

I booked an appt with YDBN- downtown, 2 months in advanced. I booked a 90 minute bridal appointment, and when doing this I filled out their little questionnaire that asked about sizing & my style. Fast forward to the week of my appointment, they sent me a text confirming my “60 minute sample sale appointment” I replied to them and told them that was not what I booked for, as I knew I wouldn’t be able to find something in their sample sizing I would like, and that it also should’ve been a 90 minute appointment. They responded saying they would adjust the appointment time to 90 minutes, but they were having a sample sale that day so those were the only type of appointments they were taking. I went to my appointment a few minutes early because I figured they would want to chat with me about my style/preferences/sizing before we got into the shopping (like I had done at other shops that day). That was not the case. My party and I stood in the entryway until a consultant finally asked my name and said she would clean up a room and we could start. The dressing rooms were warm, the floors were dirty, and there were fruit flies everywhere. The try on experience was not at all what I had hoped for, as I’d heard good things about YDBN in the past. The consultant I had (can’t remember her name) was sweet but she seemed inexperienced and like she was stressed out. She essentially let me loose to look for my own dresses, and asked what I was looking for/ drawn towards (which I thought was the point of the questionnaires I filled out when I booked, so idk why I had to fill that out if no one even looks at them). I just grabbed dresses to try on, but I didn’t think their selection was as good as what I saw online. A lot of the dresses I tried on were ripped/torn, had makeup on them, and just looked to be in rough shape. I understand they’re sample dresses but it was still surprising to me as the other shop I was at earlier in the day had their dresses all bagged and in pristine condition. I can’t imagine buying a sample dress from there as they were not in very good condition. Overall my experience was very underwhelming and I was...