I brought in my engagement ring that was purchased from a different jeweler out of town to be inspected. My center stone had come loose 2 times within a month and I was starting to get worried that there was something really wrong with the setting. I decided to bring it to Monarch as my family has been going to this shop for years. I was greeted by Gina who is wonderful and reassured me that their jeweler would get down to the bottom of why my stone kept coming loose. Gina called me a few hours later and explained that the jeweler wanted to replace the head on my engagement ring as my diamond was not secure in the current setting. I got my ring back two days later and am floored by how beautiful the ring looks. I personally think it looks 100x better than when I brought it in. The jeweler Jesse was completely honest and upfront when I asked him his opinion on a few things. I admire the honesty of this place and the people that work here. I am beyond ecstatic with how my ring looks now. Thank you guys for the amazing customer service and for making my ring even more beautiful than it...
Read moreHIGHLY RECOMMEND! Gina at Monarch Jewelers was incredibly helpful and patient throughout the entire process of picking out an engagement ring for my now-fiancé. I was very particular about what I wanted and had a set budget, but Gina took the time to work with me until we found the perfect ring—within budget and without any pressure.
I visited the store multiple times and looked at several diamonds, and Gina was consistently honest and transparent about pricing. The entire experience felt personal and genuine—never like a sales transaction.
I truly can’t thank Gina and the team at Monarch Jewelers enough. We’ll absolutely be back for our...
Read moreCan I just say WOW! The personal service, the attention to detail, the quality of the finished piece was all FANTASTIC!! I mean honestly from start to finish, design and fabrication, the best and most creative people I have ever had the distinct pleasure of doing business with!!! I live in Manhattan and I am happy to make the trip to Farmington to do business with the wonderful family who owns and operates Monarch! Thank...
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